QSR Trainer Coach

Looking for a results‑driven QSR Trainer Coach to design and deliver best‑in‑class learning, embed SOP discipline, and accelerate store performance across our outlet network.

Core responsibilities

• Design & deliver onboarding, refresher, manager and pre‑opening training programs.

• Coach on‑floor through modelling, observation, corrective coaching and certification.

• Standardise operations by converting SOPs into measurable routines and job aids.

• Ensure compliance with food‑safety, hygiene and cash handling protocols.

• Build capability via train‑the‑trainer programs for store leaders and area coaches.

• Measure impact through competency assessments, audit scores, and service KPIs.

• Support rollouts for menu, promo and outlet launches; travel frequently for field deployment.

You should have:

• Experience: 5+ years in QSR/hospitality training or operational leadership (Total experience 8+ years).

• Qualifications: Food‑safety certification; facilitation or L&D credential preferred.

• Skills: Strong facilitation, coaching, observation, and stakeholder management.

• Tech: Comfortable with LMS, basic video creation and Excel reporting.

• Mobility: Willingness to travel and work flexible store hours.

What we offer:

• Competitive salary with performance incentives.

• Field allowances, mobile support and learning budget.

• Clear career path into Operations or L&D leadership.

How to apply:

Send your CV and a one‑page summary of a training program you led (objectives, methods, measurable outcomes) to the hiring email. Shortlisted candidates will be asked for a brief practical demonstration.

Job Type: Full-time

Work Location: In person