QSR Trainer Coach
5 days ago
Looking for a results‑driven QSR Trainer Coach to design and deliver best‑in‑class learning, embed SOP discipline, and accelerate store performance across our outlet network.
Core responsibilities
Design & deliver onboarding, refresher, manager and pre‑opening training programs.
Coach on‑floor through modelling, observation, corrective coaching and certification.
Standardise operations by converting SOPs into measurable routines and job aids.
Ensure compliance with food‑safety, hygiene and cash handling protocols.
Build capability via train‑the‑trainer programs for store leaders and area coaches.
Measure impact through competency assessments, audit scores, and service KPIs.
Support rollouts for menu, promo and outlet launches; travel frequently for field deployment.
You should have:
Experience: 5+ years in QSR/hospitality training or operational leadership (Total experience 8+ years).
Qualifications: Food‑safety certification; facilitation or L&D credential preferred.
Skills: Strong facilitation, coaching, observation, and stakeholder management.
Tech: Comfortable with LMS, basic video creation and Excel reporting.
Mobility: Willingness to travel and work flexible store hours.
What we offer:
Competitive salary with performance incentives.
Field allowances, mobile support and learning budget.
Clear career path into Operations or L&D leadership.
How to apply:
Send your CV and a one‑page summary of a training program you led (objectives, methods, measurable outcomes) to the hiring email. Shortlisted candidates will be asked for a brief practical demonstration.
Job Type: Full-time
Work Location: In person
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