Senior Technical Writer

2 days ago

Hyderabad, Telangana, India Phenom People Full time US$ 90,000 - US$ 1,20,000 per year

As the Technical Writer at Phenom People, you will play a crucial role in creating and maintaining high-quality technical documentation for our products. You will work closely with our Product team to understand the features and functionalities of our products and translate them into user-friendly and easy-to-understand documentation. You will also collaborate with our Engineering and QA teams to gather information and ensure accuracy and completeness of the documentation.

Key Responsibilities:

  • Create and maintain technical documentation for our products, including user guides, release notes, API documentation, and other technical documents

  • Collaborate with cross-functional teams to gather information and ensure accuracy and completeness of the documentation

  • Ensure that all documentation is written in a clear and concise manner, following our style and branding guidelines

  • Continuously improve and update existing documentation based on user feedback and product updates

  • Conducting usability testing to ensure that the documentation is effective.

  • Work closely with the Product team to understand new features and functionalities and translate them into user-friendly documentation

  • Plan, schedule, and track documentation work to meet product release dates and customer deliverables.

  • Manage multiple documentation projects simultaneously and meet tight deadlines

  • Conduct research and gather information from various sources to ensure accuracy and completeness of the documentation

  • Implement SEO and content optimization strategies to improve the visibility and accessibility of our documentation

  • Mentor and train junior technical writers in the team

  • Stay updated with industry trends and best practices in technical writing and implement them in our documentation process.

Qualifications:

  • Bachelor's degree in English, Communications, or a related field

  • Minimum of 6 years of experience in technical writing, preferably in the software/technology industry

  • Excellent written and verbal communication skills

  • Strong attention to detail and ability to work independently

  • Experience with Agile development methodologies

  • Familiarity with HTML, CSS, and JavaScript

  • Ability to understand complex technical concepts and translate them into user-friendly documentation

  • Experience with creating user guides, release notes, API documentation, and other technical documents

  • Knowledge of SEO and content optimization

  • Ability to work in a fast-paced and dynamic environment

  • Should be aware of the DITA XML, Topic-based writing, and Organizational standard guidelines.

  • Strong project management skills

  • Experience with content management systems and version control tools

  • A portfolio of previous technical writing work is a plus

If you are a highly skilled and experienced technical writer with a passion for creating user-friendly and high-quality documentation, we would love to hear from you. Join our dynamic and fast-paced team at Phenom People and be a part of revolutionizing the HR technology industry.

About Phenom

Phenom is a global HR technology company with a mission to help a billion people find the right job. We do this through an AI-based SaaS platform, which we call Talent Experience Management (TXM). This means candidates find the right jobs faster, recruiters are more productive, employees are able to evolve, and management gets the insights they need.

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