Service Engineer

1 week ago

Lucknow, Uttar Pradesh, India Forward Eye Technologies Full time ₹ 9,00,000 - ₹ 12,00,000 per year

Oracle Demand & Supply Planning: Service Engineer

We are seeking a skilled professional to manage our Oracle SCP(Supply Chain Planning) that covers Oracle Demand, Supply Planning, Global Order Promising for ATO, MTS & MTO production strategy

Key Responsibilities :

  • Support Oracle Demand Planning processes, including CTO forecasting and planning measure management

  • Collect data from Fusion and internal system, troubleshooting failures

  • Support supply planning processes like MPR and constrained/unconstrained planning

  • Utilize expertise in supply planning data models, REST APIs, and BIP reports to drive business outcomes

  • Lead E2E Planning Integrated Business Cycles

  • Resolve critical planning issues related to plan behavior, data gaps, Supply/demand reconciliation issues etc

  • Execute quarterly patching testing and validations

  • Receive, analyze, and prioritize support tickets related to Oracle Demand Planning Processes including CTO forecasting and planning measure management

  • Perform initial assessment of issues with data collection from Fusion, internal and external systems

  • Triage failures and route to appropriate support teams/On-calls

  • Document and categorize supply planning process like MRP and constrained/unconstrained planning

  • Identify severity and impact of problems related to supply planning data models, REST APIs and BIP reports

  • Monitor & Coordinate support for E2E planning integrated Business Cycles

  • Manage incident tickets related to support E2E Oracle SCP

  • Track and prioritize quarterly patch testing needs

Requirements :

  • 5+ experience with Oracle Demand, Supply Planning & Global Order Promising solutions

  • Strong understanding of supply chain planning concepts and methodologies

  • Proficiency in data collections and integration between systems

  • Knowledge of MRP and planning process

  • Experience with REST APIs and BIP reporting

  • Good Understanding of integrated planning business cycles

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