AWS & OCI (Oracle Cloud Infra) Admin
3 days ago
Position:
AWS & Oracle Cloud Infrastructure (OCI) Admin
Location: Bangalore (Onsite)
Job Level: 7+ years
Notice period: Immediate
Overview:
We are seeking a highly skilled
Tier 3 Engineer - AWS and OCI Administrator
to join our Managed Services team. The role involves advanced administration, operations, and management of AWS and Oracle Cloud Infrastructure environments for global HPE customers. The ideal candidate will possess deep technical expertise, a strong customer focus, and the ability to lead complex technical initiatives in a
24/7 environment.
Key Responsibilities:
- Provide
advanced technical support
and
strategic guidance
for AWS and OCI environments. - Lead
root cause analysis
,
performance tuning
, and resolution of complex issues. - Support
migration, upgrade, transformation
, and
automation
initiatives. - Act as a
technical liaison
between internal teams, customers, and third-party vendors. - Mentor
junior engineers and drive
process improvements
and
knowledge sharing
. - Handle
problem management
,
post-incident reviews
, and
RCA documentation
. - Ensure adherence to
SLA
,
case quality
, and
operational metrics
. - Resolve customer issues via
email, phone, or remote sessions
, escalating to vendors when required. - Collaborate with other IT teams to integrate cloud services with existing infrastructure and applications.
Technical Skills:
- Expertise in
provisioning, configuring, and managing
AWS and OCI resources (EC2, S3, Compute Instances, Storage, Networking, Databases). - Strong understanding of
networking concepts
and
protocols
— VPC, Fast Connect, Load Balancer, VPN, VCN, NSG, gateways, and security lists. - Proficiency in
troubleshooting
compute (EC2, VM),
RDS
,
Auto-scaling
,
Cost Management
,
Lambda
,
EDR
,
FSS
,
EFS
,
S3
, and
Object Storage
. - Experience implementing
security controls
,
compliance measures
,
backup
, and
disaster recovery strategies
. - Familiarity with
DHCP, DNS, Active Directory
, and basic
Physical Network/Storage technologies
. - Working knowledge of
REST APIs
,
PowerShell
, and
database systems
(PostgreSQL, MySQL). - Ability to
monitor
,
analyze
, and
optimize performance
across AWS and OCI platforms.
Qualifications:
- Bachelor's degree
in Engineering or equivalent. - Minimum
7 years of experience
in an Enterprise Managed Services environment. - Proven expertise in
AWS
,
OCI
, and other public cloud platforms. - Certifications
in AWS and OCI (latest tracks) are highly preferred. - ITIL Foundation certification
preferred. - Experience
leading technical teams or projects
is an added advantage. - Must be flexible to work in a
24/7 support environment
. - For internal applicants: minimum level
SPE
and
manager approval
required.
Non Technical Skills:
- Excellent
written and verbal communication
skills. - Strong
customer service orientation
and commitment to high-quality delivery. - Ability to work
independently
with accountability and high productivity. - Team-oriented
, with a collaborative and problem-solving mindset.
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