Snr Manager, Delivery Tech

About Us

As a leading provider of high-quality food and beverage ingredients, we work with farming communities across the globe to grow, source and produce ingredients that are good for consumers, farmers, and the world around us.  We supply household food brands and manufacturers worldwide with cocoa, coffee, dairy, nuts and spices ingredients which are often grown on our own farms and estates and sourced from hundreds of thousands of farmers across ~50 countries. Along with our diverse manufacturing and innovation capabilities, this means we can provide ingredients for a range of products, from a plant-based latte mix to an almond based snack bar or a dairy-free ice cream.  Making a positive impact on people and planet is a core component of our Purpose, to be the change for good food and a healthy future. With a deep-rooted presence in the countries where our ingredients are grown, we are closer to farmers, enabling better quality, and more reliable, traceable, and transparent supply. And whoever we're with, whatever we're doing, we always make it real. 

Role Purpose

The Snr Manager for Delivery Tech will drive the successful delivery of digital solutions across the Sustainability, Procurement and Traceability Centre of Excellence. This role combines technical leadership, DevOps expertise, and agile delivery management to ensure scalable, high-quality outcomes aligned with ofi's sustainability, procurement and traceability goals. The role will support the rollout of current internal first-mile platforms and other external strategic platforms.

Key Responsibilities

Delivery Leadership

• Lead end-to-end tech delivery of Sustainability, Procurement and Traceability digital products and platforms.
• Act as the primary interface between ofi stakeholders and Mindsprint development teams for in-flight projects and continuous improvement streams.
• Embed in agile ceremonies (standups, sprint planning, retrospectives, demos) to ensure transparency, accountability and good technical decision making.
• Manage delivery timelines, risks, and stakeholder communications for in-flight projects.

Technical Oversight

• Provide hands-on guidance on DevOps practices including CI/CD, infrastructure as code, containerisation, and observability.
• Ensure robust integration and regression testing standards.
• Lead technical solutioning and sprint execution across multiple product lines.

Process & Governance

• Define and enforce delivery standards, current checklists / stage gates, and roadmaps.
• Use influence to drive tech delivery standards up in partner agencies.
• Champion best practices in business requirement documentation and agile development.

Team Building & Collaboration

• Mentor a core team of regional leads who provide continuous improvement and fixes prioritisations and interfacing between the Business and Mindsprint on Support and Continuous Improvement work streams.
• Foster cross-functional collaboration across product, business analysis, and engineering.
• Maximise resource utilisation and talent alignment across Mindsprint and ofi.

Candidate Profile

Technical Skills

• Strong DevOps foundation (e.g., Jenkins, Docker, Kubernetes, Terraform).
• Experience with cloud platforms (Microsoft and AWS preferred).
• Familiarity with typical supply chain tech stack

Delivery Experience

• Minimum 7 years in delivery management or technical leadership roles.
• Proven track record in agile software delivery and cross-functional team management.
• Experience managing vendor relationships and offshore development teams.

Leadership & Influence

• Ability to lead through influence in matrixed environments.
• Skilled in stakeholder engagement and influencing agency activities.
• Strategic thinker with a bias for action and continuous improvement.

Why This Role Matters

This role is pivotal in transforming ofi's technology delivery model with major agency partner—from reactive support to proactive, structured execution. It will enable bug free well-tested scalable digital sustainability solutions and ensure that delivery practices are aligned with business priorities and operational excellence.

ofi is an equal opportunity employer and values diversity. All qualified applicants will receive consideration for employment without regard to racial or ethnic origin, color, age, religion or belief, sex, nationality, disability, sexual orientation, gender identity, gender expression, genetic information, or any other characteristic protected by applicable law. 

Applicants are requested to complete all required steps in the application process including providing a resume/CV in order to be considered for open roles.