Excellent Opportunity Walk

1 week ago

Chennai, Tamil Nadu, India HCLTech Full time ₹ 20,00,000 - ₹ 60,00,000 per year

Excellent Opportunity Walk -in drive at HCLTech for OTC, Disputes, Billing, - Chennai on 5th to 7th Dec'25

Skill 1: OTC, Dispute Management/Dispute Resolution

  • Analyze recurring dispute trends and identify root causes.
  • Collaborate with cross-functional teams to resolve medium-complexity disputes.
  • Prepare and present dispute dashboards to stakeholders.
  • Recommend process improvements to reduce dispute volume.
  • Train new associates on dispute handling procedures.
  • Ensure documentation is audit-ready and compliant.
  • Monitor SLA adherence and flag delays.
  • Support internal audits and compliance checks.
  • Stakeholder Management Handle escalations and communicate with senior stakeholders.
  • Advanced Reporting Build and interpret complex dispute metrics.
  • Project Management Lead initiatives to reduce dispute cycle time.
  • Compliance Expertise Navigate legal and regulatory frameworks.
  • Mentorship Guide junior team members and review their work.
  • Tool Proficiency Use ERP/CRM systems (e.g., SAP, Oracle) for dispute tracking.
  • Change Management Support implementation of new policies or tools.
  • Lead resolution of high-value or complex disputes.
  • Act as a point of contact for escalations from analysts and associates.

Date: 5th to 7th Dec'25

Time: 10:00 AM 1:00 PM

Venue: HCLTech, No. 8, M T H Road, AMB 6, Ambattur Industrial Estate, Ambattur, Chennai , Tamil Nadu, India

Time:10am to 1pm

Contact Person: Sobiya

Experience: 2 to 6yrs.

Required Skills:

  • Relevant Experience should be mandatory in OTC - DMS/ Dispute Management
  • Degree should be Mandatory (Minimum 15 Years of education mandatory).
  • Work from Office.
  • Flexible to work at night shifts
    (Strictly no Rotational or Regular shifts).
  • Flexible to work from office (5 Days).

Documents to be carried:

  • 2 Copies of your updated resume
  • 2 ID proof

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