Assistant Manager

1 week ago

Bengaluru, Karnataka, India Moveinsync Technology Solutions Full time ₹ 5,00,000 - ₹ 12,00,000 per year

experience,Role & responsibilities:

  • Ensure compliance with company policies, client regulations, SOW, and EHS standards.
  • Negotiate with vendors/subcontractors to secure cost-effective transport services.
  • Monitor fleet costs, performance, and operational KPIs to achieve revenue goals.
  • Lead and manage fleet partner supervisors, drivers, and ground staff; drive training, safety, and retention initiatives.
  • Ensure 100% driver attendance for compliance and tracking.
  • Resolve disputes with drivers, staff, or partners while maintaining discipline and standards.
  • Coordinate with internal teams (Routing, CSMs, Ops, Finance, Tech, Product) for seamless execution.
  • Liaise with customers to manage expectations, reduce delays (FPP/OTA), and address complaints.
  • Use transport management systems (Moveinsync, Meta and VET) for tracking, analytics, and decision-making.
  • Drive service delivery in BAU and disruptive situations; oversee daily/weekly/monthly/quarterly reviews.
  • Handle escalations diplomatically and manage risks/incidents effectively.
  • Design deployment plans to improve vehicle utilization, increase DCO penetration, and ensure driver/fleet partner satisfaction.
  • Strengthen vendor management by ensuring punctual deployment, tracking vehicles, and proactive communication on delays.

Preferred candidate profile:

  • 1 to 2 years of experience in Service delivery or Transport Management.
  • Good Communication and analytical skills
  • Prior experince in Transport Management is mandatory
  • Workdays: 6 days
  • Shift: Rotational
  • Language: Kannada, English, and Hindi.

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