Technical Program Manager, ShipTech
2 days ago
This job is with Amazon, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.
Description
If you are looking for an opportunity to solve complex technical problems and build innovative solutions in a fast paced environment working with smart, passionate team members, this might be the role for you.
Key job responsibilities
- Work with Internal & External Stakeholders to understand the business processes and workflows.
- Develop functional specifications/requirements documents.
- Deal with ambiguity to discover the true requirements underlying new feature requests; recommend alternative technical approaches and lead engineering efforts to meet constrained timelines.
- Work with software and operations teams to launch projects and provide ongoing technical support
- Track and review program updates with stakeholders and leaders
- Work within and outside Amazon to encourage a fast and smooth adoption of the available services.
- Be the primary conduit for gathering requirements for enhancements; develop demos, sample and technical collateral as required.
- Work as the product owner and define roadmap in association with the stakeholders
- Drive simplification and efficiencies in engineering and/or complex architectures to unblock innovation and/or speed of delivery within program area
- Manage multiple projects in program area or large challenging projects to meet business and/or organization goals
- Facilitate technical trade-offs between short term team needs and long term business needs
About The Team
Amazon delivers millions of packages to customers worldwide, while providing world class customer experience - from checkout to shipment tracking to delivery. Amazon businesses continue to experience a rapid expansion into new markets and geographies. Our Transportation Technology division builds platforms that manage the lifecycle of a package. We are at the heart of Amazon's worldwide transportation operations and systemically integrate with supply chain to improve customer experience and reduce operational costs.
Basic Qualifications
- 7+ years of working directly with engineering teams experience
- 5+ years of technical product or program management experience
- 3+ years of software development experience
- 5+ years of technical program management working directly with software engineering teams experience
- Experience managing programs across cross functional teams, building processes and coordinating release schedules
Preferred Qualifications
- 5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience
- Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules
- Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadership
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
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