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Telecaller in Delhi
2 weeks ago
As a Telecaller at Solh Wellness, you will have the opportunity to showcase your excellent English proficiency and MS-Excel skills while engaging with customers to promote our wellness products and services. This is an exciting role where you will be responsible for making outbound calls to potential customers, providing information about our offerings, and persuading them to make a purchase. Your role will also involve maintaining accurate records of customer interactions in MS-Excel and following up with leads to ensure customer satisfaction. This is a great opportunity for someone who is passionate about wellness and enjoys communicating with people over the phone.
Key Responsibilities
- Make outbound calls to potential customers to promote Solh Wellness products and services.
- Provide information about our offerings and persuasively communicate the benefits to customers.
- Maintain accurate records of customer interactions in MS-Excel.
- Follow up with leads to ensure customer satisfaction and encourage repeat business.
- Collaborate with the sales team to meet and exceed sales targets.
- Continuously improve your communication skills and product knowledge to better serve customers.
- Adhere to company policies and procedures to ensure a positive customer experience.
About Company: Solh Wellness is a preventive mental health platform dedicated to helping individuals build psychological capital by providing the tools, vocabulary, and frameworks needed for their mental wellness journey. We are committed to making mental health support accessible to all, regardless of social or economic background. Recognizing that each mental health journey is unique and non-linear, we prioritize personalized solutions. Our approach ensures that every individual is heard, understood, and cared for through tailored support that meets their specific needs.
