Senior Business Analyst

1 day ago

Bengaluru Hyderabad Pune, India Cloudxtreme Full time ₹ 9,00,000 - ₹ 12,00,000 per year

Role & responsibilities

Responsibilities :
• Identify and gather input from stakeholders to define and clarify requirements
• Manage concise definition of scope across the entire program
• Create and maintain documentation relevant to the management of the program and associated projects
• Work closely with ServiceNow Devs, QA, product managers, and other engineering teams to ensure high-quality products and features are delivered on time
• Act as scrum master, managing project schedules while identifying and communicating potential issues to stakeholders
• Take responsibility for release schedules and milestones, maintaining high velocity in a fast-paced environment Requirements :
• 6+ years of experience as a Functional Analyst or Business Analyst with ServiceNow dev projects, with a focus on ITSM/Platform within ServiceNow.
• 1+ years of experience in ServiceNow admin/implementation
• ITSM/ITOM/HRSD knowledge
• Proficiency in Agile software development methodologies
• Experience as a Scrum Master and driving development sprints

Certifications: ServiceNow certifications in CSA is must and CIS in ITSM or HRSD are strongly preferred.

Work hours: 11AM to 8PM IST.

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