Manager - Debt Management Services - The Wheels - 2W/3W

20 hours ago

Kozhikode, Kerala, India Bajaj Finance Full time ₹ 9,00,000 - ₹ 12,00,000 per year

Job Purpose

This position is open with Bajaj Finance ltd.

First link of management between the executors i.e. field staff and management. An effective communicator with exceptional relationship management skills with ability to relate to people at all levels of business and management. Delivery of business AOP objectives for the assigned geography.

Duties and Responsibilities

PRINCIPAL ACCOUNTABILITIES

(Accountabilities associated with the job)

- Achieving business numbers with the assigned line of channels (Basis location and market potential).
- People Management (Off roll) Hiring, Retention Productivity.
- Sales Governance through compliance of systems and processes.
- Responsible for tracking, managing controlling PDD requirement compliance
- Reduction in customer complaints cancellation by ensuring that no miss-selling is being done.
- Understanding of CRM
- Effectively engage with Credit, Operations, Risk within 2W/3W teams.
- To ensure TAT is maintained for case processing.

  1. MAJOR CHALLENGES

    (Challenges faced on an on-going basis in carrying out the job)
  2. Training of self and their team below.
  3. Hiring right candidate.
  4. Smooth onboarding to help settle the employee well in BFL.
  5. Smooth onboarding of New Dealer/Partner with BFL

  6. Retention of Off-roll staff

  7. DECISIONS

    (Key decisions taken by job holder at his/her end)

  8. Hiring of Off roll staff
  9. Approvals by coordinating with internal stake holders eg. Clearing cases
  10. Lead allocation

  11. Field activity planning and closure

  12. INTERACTIONS

    (Key working relationships a job holder needs to have INSIDE and OUTSIDE the company to accomplish the job)

Internal Clients

Roles you need to interact with inside the organization to enable success in your day to day work
- Connect with various internal department i.e. product, credit, Ops, RCS compliance to process the file.
- Connect with HR department for hiring retention

External Clients

Roles you need to interact with outside the organization to enable success in your day to day work
- Engaging with customer.
- Mapping of market competition.

  1. DIMENSIONS

    (Key numerical data which will reflect the scope and scale of activities concerning this job)

Financial Dimensions

(These should be quantifiable numerical amounts)
- From 45 to 70 Cases MOM (depending upon location and market potential)

Other Dimensions

(Significant volume dimensions associated with the job)

Total Team Size9

Number of Direct Reports5 to 9

Number of Indirect ReportsNA

Number of Outsourced employees5 to 9

Number of locations1 to 4

Number of products1 i.e. Two wheeler Loan

Required Qualifications and Experience

SKILLS AND KNOWLEDGE

(Minimum acceptable proficiency for this job which best indicates the education and/or experience requirements of this job and not the incumbent)

Educational Qualifications

- Qualifications Graduate / Post Graduate
- Good command in excel is essential.
- Work Experience 1 to 3 years of relevant experience in managing team
- Result oriented - Go getter attitude is must
- Should have collaborative work style to engage with peers colleagues across the company.
- Excellent Team management Interpersonal Skills.
- Excellent command over communication skills.
- Highly ambitious self-motivated

  • Senior Manager

    2 weeks ago

    Kozhikode, Kerala, India BharatPe Full time

    Responsibilities will include …Functional Expertise•Debt raising from Financial Institutions, AIFs, Banks etc. through Term loans, Debentures at competitive pricing.•Preparation of CMA, credit proposals with new and existing lenders and handling queries of lenders in relation to credit proposals for fundraising. •Co-ordinate end to end execution for...

  • Service Manager

    3 days ago

    Kozhikode, Kerala, India Kannankandy Sales Corporation Full time ₹ 2,40,000 - ₹ 3,60,000 per year

    We are hiring a Service Manager to lead our service operations and ensure the highest standards of customer satisfaction. The role involves managing the service team, handling escalations, coordinating defective stock settlements, and ensuring smooth after-sales support. Candidates with proven leadership, problem-solving, and technical expertise are...

  • Senior Project Finance Manager

    2 weeks ago

    Kozhikode, Kerala, India beBeeRenewable Full time ₹ 1,20,00,000 - ₹ 1,80,00,000

    Project Finance ManagerWe are seeking an experienced Project Finance Manager to lead the financing strategy for solar projects. The ideal candidate will have strong expertise in financial structuring, project evaluation, and fundraising for renewable energy projects.Liaise with financial institutions to secure project financing.Develop and evaluate detailed...

  • Assistant Treasury Manager

    3 weeks ago

    Kozhikode, Kerala, India TBO Full time

    TBO is a global platform that aims to simplify all buying and selling travel needs of travel partners across the world. The proprietary technology platform aims to simplify the demands of the complex world of global travel by seamlessly connecting the highly distributed travel buyers and travel suppliers at scale.The TBO journey began in 2006 with a simple...

  • Vendor manager

    4 weeks ago

    Kozhikode, Kerala, India The Planet Group Full time

    Vendor Manager – US StaffingShift Timings - 6 PM IST - 4 AM IST About the RoleWe are seeking an experienced Vendor Manager with a strong background in US Staffing to oversee and manage vendor relationships, drive recruiting efficiency, and ensure compliance across all staffing engagements. The ideal candidate will bring a blend of recruiting expertise,...

  • Technician Trainee

    3 days ago

    Kozhikode, Kerala, India Ather Energy Full time ₹ 88,800 - ₹ 15,36,000 per year

    Perform maintenance and repair on customer vehicles.Explain automotive repairs and issues and provide great customer service.Inspect vehicles according to the state's requirements for emissions and safetyPlan repair procedures using charts manuals and experienceRepair and replace brake pads, wheel bearings, sensors and other parts.Clean and maintain the work...

  • Senior HR Manager

    5 days ago

    Kozhikode, Kerala, India Teekey The Bridal Heritage Full time ₹ 3,12,000 - ₹ 4,80,000 per year

    Position: Senior Human Resources (HR) ManagerSalary: Up to ₹40,000 per month (based on experience and performance)About the RoleWe are seeking a visionary and hands-on HR Manager to lead the human resources function across our diverse group of businesses, which include an educational institution, a creative design studio, and established retail showrooms....

  • Financial Recovery Specialist

    2 weeks ago

    Kozhikode, Kerala, India beBeeFinancialRecovery Full time ₹ 8,00,000 - ₹ 12,00,000

    Job Role: Financial Recovery SpecialistWe are seeking a highly skilled professional to manage credit control processes, perform debt collection activities, and maintain regular communication with clients.The ideal candidate will have strong analytical skills, excellent problem-solving abilities, and a solid understanding of financial principles.Main...

  • Manager Workforce Management

    2 weeks ago

    Kozhikode, Kerala, India Randstad Full time

    Job Description - Workforce Management Directorabout Randstad enterprise Randstad Enterprise Group (REG), a new world-class talent advisory infrastructure that leverages Randstad's breadth of services to build total talent models that generate maximum business value for clients. Bringing together Randstad's global strategic accounts teams, with the sales and...

  • Deputy Operations Manager

    5 days ago

    Kozhikode, Kerala, India Domus Convey Outsourcing Services LLP Full time ₹ 3,60,000 - ₹ 5,40,000 per year

    A Deputy Operations Manager supports senior management in overseeing and implementing operational strategies to ensure efficiency and goal alignment within an organization. Key responsibilities include managing daily activities, developing and monitoring performance metrics, overseeing project implementation, mentoring teams, and ensuring compliance with...