Senior system administrator
3 days ago
- Title: Senior System Administrator
- Location: Chennai
- Project Role: Senior System Administrator
- Qualification: B-Tech
- Experience: 2.5-5 Years
- Skills: Cisco
- No. of Positions: 1
The Senior System Administrator will be responsible for Network Data L2 Role. The key responsibilities include:
- Adhering to SLAs.
- Handling tickets/requests.
- Troubleshooting technical issues.
- Performing root cause analysis.
- Defining processes and ensuring adherence to them.
- Ensuring maximum uptime according to SLA.
- Understanding Multi-geo support environments.
- Improving and maintaining customer and employee satisfaction.
- Overseeing and ensuring successful completion of installation, configuration, and migration.
- Building/maintaining a test environment.
- Recommending new technologies and design changes.
- Monitoring and maintaining SLA requirements.
- Testing, auditing, and process improvement as needed.
- Identifying skill gaps and planning training/knowledge updates.
- Router: Cisco, Juniper
- Switch: Cisco and Juniper
- WLAN Access Points: Cisco and Juniper Mist
- WLAN Appliance: Cisco and Juniper
- Load Balancer: F5
- IPAM: Infoblox/others
- WAN Optimizer: Riverbed/others
- Packet Shaper: Bluecoat
- Terminal Server: Ion systems/others
- Firewalls: Checkpoint
- 5 years of hands-on experience managing medium/large environments.
- Proficiency in installation, configuration, administration, and troubleshooting of data networks.
- Excellent communication skills.
- Ability to perform root cause analysis.
- Experience with Cisco, Juniper products, and wireless technologies.
- Understanding of SDWAN solutions.
- Ability to handle high-pressure situations.
- Experience working with load balancers, optimizers, DNS, DHCP, and IPAM solutions.
- Hands-on experience with IP addressing schema, VLSM, DHCP, DNS, etc.
- Knowledge of complex layer 2 technologies.
- Experience with NOC troubleshooting.
- Soft skills: Excellent communication and documentation skills, customer handling, and ability to work under pressure.
- Certifications: ITIL v3/v4, CCNA/CCNP -R&S, Juniper networking certifications.
The Senior System Administrator will also provide on-call support, resolve tickets within SLA, adhere to quality standards, and work on value-adding activities to ensure positive customer experience.
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