Financial Analyst
2 weeks ago
About the Job
We are revolutionizing the perception of customer service and are in need of your assistance. Currently, we seek a Financial Analyst responsible for analyzing and reporting financial data to executives to enhance program performance visibility. This role involves contributing to various projects, conducting ad-hoc analyses, and providing timely information and support for strategic decision-making.
As a Financial Analyst, You Will…
Gather and organize extensive datasets from diverse sourcesUncover patterns and trends in data to guide business decisionsDevelop and maintain databases and data systems for accuracy and efficiencyGenerate reports and visualizations to convey findings and insights to stakeholdersCollaborate with cross-functional teams to drive data-driven decision-makingContinuously monitor and evaluate data for areas of improvement or optimizationStay updated on industry trends and advancements in financial analysis techniquesAs a Financial Analyst, You Have…
A bachelor's degree in Commerce or Finance is preferredThe ideal candidate will have 2-3 years of experience in a Financial Analyst role, preferably within a contact center environmentExperience in financial analysis and data management is requiredProficiency in maintaining and developing reporting tools is highly desirableStrong proficiency in Excel and G-Suite applications, including Google Sheets, Docs, Slides, and Google Studio is necessaryProficiency in fine-tuning data queries, particularly strong Power Query skills, is requiredPossess strong analytical skills to derive meaningful insights from complex data setsDemonstrate excellent communication skills to present findings clearly and concisely to stakeholdersPay attention to detail to ensure accuracy in data analysis and reportingWork with large data sets and databases effectivelyUtilize data visualization tools such as Excel and Google Studio for creating visual representations of dataUnderstand business operations and objectives to align financial analysis with business goalsAdaptability to work in a fast-paced, constantly changing environmentCommitment to continuous learning and upskilling to stay current with the latest tools and technologies in financial analysis-
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