Processor Payroll

Job title: Processor Payroll & Compliance

Primary Job Title: Analyst

Service Line: Platform Services

Line manager: Payroll Lead

Indirect Manager: Payroll & Compliance Officer (Sydney)

Direct reports: None

About the team and role

At Quantaco, we deliver state-of-the-art predictive financial data services for the Australian hospitality industry. We are the eighth-fastest growing company in Australia as judged by Australia's flagship financial newspaper, Australian Financial Review in 2022 and we are accelerating through hyper-automation.

Our Hyderabad team is the cross-functional heartbeat of Quantaco, with team members that sit in each of our service lines. We have a range of disciplines that sit within the Hyderabad team including accountants, engineers, data analysts, operations, and general management.

The Payroll & Compliance Processor will deliver the processing of specialized payroll activities including outer limits and annualized wage reconciliations.

Working with the Payroll & Compliance Officer (in Sydney) and the Payroll Processing team in Hyderabad, the objective of this role is to ensure accurate payroll figures for our clients, using our proprietary and systems processing methods. While our clients are familiar with payroll processing, this role will need to know the intricacies of why we need to process outer limits and conduct annual reconciliations in order to answer any basic queries from clients.

Therefore, the Payroll & Compliance Processor needs to have a keen eye for detail and must love processes and process improvement.

Our culture and values

Quantaco is a happy and diverse group of professionals who value authenticity, creativity, and flexibility. We support and work hard for each other and for our customers, having fun along the way. You can see what our team says about Quantaco Life

OKRs:

Growth & Scale

• Be the expert in processing outer limits and annualised wage reconciliations for the team in HYD
• Conduct a least 1 training session per quarter (or as appropriate) on the outer limits and annualised wage reconciliation process
• Actively participate and maintain at least 80% attendance in trainings
• Understanding of and knowledge of our payroll processes and where outer limits processing and annualised wage reconciliations fit in
• Roster adherence is 85% or more and office days are at least 3 days a week
• Actively participate in team huddles
• Achieve 98% compliance with all Australian payroll laws each quarter
• Agreed performance metrics (98% completion on time) met or exceeded and is live source of truth at all times.
• Maintain 100% compliance in actioning emails within 24 hours
• Review comments from CL/CM/CD are actioned within 24 hours and are not repeated in the following months.

Satisfaction:

• Payroll requests and reconciliations are processed in line with the SOP and reviewed to be error free
• Payroll requests are processed every week on time and delivered to clients
• 100% accuracy of payroll processing results
• Answering basic queries from clients and appropriate escalation to the Payroll & Compliance Officer

Profitability:

• Ensure follow-through of all client requests for outer limits processing and reconciliations.
• Comply, adapt and improve upon payroll processes to optimise payroll processing time.
• Ensure sufficient processes in place to ensure delivery of outer limits calculations and reconciliations every week.

Personal attributes

• Organized, detail-focused and process driven with a love for numbers
• Energetic, loves fast-paced environments, and fast learner
• Dedicated to following processes and procedures with a love for process improvement
• Empathic, humanistic and able to deal with uncertainty
• Self-motivated and can work as an individual and in a team
• Solution-driven with an innate sense of curiosity
• Ability to influence team members to collectively achieve the desired outcome for all stakeholders
• Excellent communicator, patient, and able to explain your ideas verbally, and in writing

Skill requirements

• Qualified BCom or other accounting degree
• Must have minimum payroll experience of 2 years
• Must be a minimum of Meets Expectations at last performance review
• Must have a demonstrable track record of delivering payroll process and procedure
• Highly advanced at Excel and familiarity with payroll and time and attendance systems, including Deputy, Tanda, NetSuite, and KeyPay (training will be provided)
• High attention to detail
• Understanding or familiarity with Australian Payroll (particularly, Hospitality Industry Award)
• Loves numbers and analyzing numbers
• Proficient communication skills
• Able to prioritize, multitask and be solution oriented
• Proven advanced accounting knowledge and application skills
• Proficient and comfortable using a range of technology applications
• Previous payroll processing experience.