Customer Support Executive
6 days ago
Years of Experience ; 1-4
Managing the Common Layer Certificate Generations. Ensuring SLA/TAT (The Bugs/Issues/Tickets raised are resolved).
On time Technical Support for all the customers.
Independently understand and analyze the problem faced by the customers and share the detailed explanation with the clients on the problem and solution provided.
Be a subject matter expert and remain up to date with the latest developments of the product.
Customer support as they approach for service. Communicating the escalations to reporting manager and ensuring issues resolved.
Handling customers' outbound and inbound calls. When dealing with ambiguity, work with the external (Customers & Vendors) and Internal Stakeholders (Technical, Operations and Account Management teams) and ensure SLAs are always met.
Responsible for voice and non-voice communication with customers. Preparing device tracking data and sharing with customers.
Coordination with filed engineers for scheduling the customer place. Guiding customers to solve the basic troubleshooting.
Preparing and submission of monthly customer invoice.
Job Type: Full-time
Pay: ₹20, ₹23,000.00 per month
Benefits:
- Food provided
- Health insurance
- Provident Fund
Work Location: In person
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Customer Care Executive
3 days ago
Bengaluru, India Customer Care Executive Full timeManaging incoming calls and customer service inquiries - Provide information about products and services, take/cancel orders, and record details of complaints - Keep records of customer interactions and transactions, details of enquiries, complaints, and comments, as well as actions taken - Follow up to ensure that appropriate actions are taken on customer...
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Customer Support
3 days ago
Bengaluru, Karnataka, India Child Support Foundation Full timeCompany Name: - Altruist Technology Private Limited Process: - Ezeetap HQ Role: - Customer Support Qualification: - Degree Mandatory Language: - English and Hindi Experience: - 1 Years of Experience in Customer Support Salary: - 23KCTC Location: - Kudlu Gate, Krishna Reddy Industrial Area, Hosapalaya, Muneshwara Nagar, Bengaluru, Karnataka...
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Customer Support
1 week ago
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Customer Service Executive
2 weeks ago
Bengaluru, Karnataka, India Aegis Customer Support Services Private Limited Full timeCSA is required to take outbound calls related to seller requests, queries and complaints for giant e-commerce process. Pre - Requisites: 1. Must be an Indian Citizen and resident and should be 18-26 years of Age. 2. Must have excellent (Verbal) English communication skills and strong Hindi communication skills with no MTI. (Versant quality 3/4) 3. Should...
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Customer Support Executive
5 days ago
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Customer Support Executive
1 week ago
Rajajinagar, Bengaluru, Karnataka, India Rakshan Infotech Full timeMeesho Inbound Voice Process The calls will be of: - Meesho’s existing customers - New customer enquiries - Customers who are facing any kind of Technical difficulties in using our products Customers who can take new services - Escalations - Retentions - Upselling calls - Transferred calls - B2B customer enquiry calls Business calls of customers who are...
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Customer Support Executive
7 days ago
Rajajinagar, Bengaluru, Karnataka, India Rakshan Infotech Full timeMeesho Inbound Voice Process The calls will be of: - Meesho’s existing customers - New customer enquiries - Customers who are facing any kind of Technical difficulties in using our products Customers who can take new services - Escalations - Retentions - Upselling calls - Transferred calls - B2B customer enquiry calls Business calls of customers who are...
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Customer Support Executive
5 days ago
Rajajinagar, Bengaluru, Karnataka, India Rakshan Infotech Full timeMeesho Inbound Voice Process The calls will be of: - Meesho’s existing customers - New customer enquiries - Customers who are facing any kind of Technical difficulties in using our products Customers who can take new services - Escalations - Retentions - Upselling calls - Transferred calls - B2B customer enquiry calls - Business calls of customers who...
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Customer Support Associate
3 days ago
Bengaluru, Karnataka, India Child Support Foundation Full time1. **Job Title: International Customer support** 2. Quantification - PUC and Graduate (Bangalore University) 3. Pay Grade: 18K -32K take home 4. Shift Timing: Rotation shift 5. Free Transportation within 20Km 6. Language: Excellent English + Any Regional languages 7. Working days: 5 Days working 2 rotational week off. 8. Benefits: Cab for within 20 Km 9. 3...
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Customer Support Executive
17 hours ago
Rajajinagar, Bengaluru, Karnataka, India Advanced Grohair & Gloskin clinic Full time**Roles & Responsibilities** l Build and maintain relationships with internal and external customers. l Monitor registration and admission standards followed by the team and submit reports as required l Provide courteous service to clients and respond promptly and tactfully to their request or inquiries. l Responsible for identifying critical areas in...