VIM+Open Text Senior Specialist

Req ID: 342952

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a VIM+Open Text Senior Specialist to join our team in HYDERABAD, Telangana (IN-TG), India (IN).

ERP - Senior Specialist - VIM (Vendor Invoice Management) +Open Text

NTT DATA seeking an experienced SAP VIM (Vendor Invoice Management) Consultant to implement, configure, and support SAP VIM solutions integrated with SAP ECC/Central finance. The role involves managing the end-to-end accounts payable (AP) invoice processing cycle, improving automation, and ensuring compliance with organizational and regulatory standards.

Duties and Responsibilities:

• Design, configure, and support SAP VIM by OpenText solutions for invoice processing and workflow management.
• Integrate VIM with SAP FI/MM modules (Accounts Payable, Procurement, Materials Management).
• Manage invoice capture, OCR scanning, approval workflows, exception handling, and posting processes.
• Work with business stakeholders to analyze requirements, gather functional specifications, and translate them into technical solutions.
• Coordinate with technical teams on custom developments, enhancements, and troubleshooting.
• Perform system testing, UAT, training, and documentation for end users.
• Support migration to S/4HANA and integration with OpenText Archive, Document Access, and ICC (Invoice Capture Center).
• Monitor invoice processing KPIs and recommend process improvements and automation strategies.
• Provide post-go-live support and resolve incidents related to invoice processing.

Technical and Professional Expertise:

• 7+ years of experience in SAP VIM implementation and support.
• Strong knowledge of SAP FI (AP), MM (Procurement), and Workflow.
• Hands-on experience with OCR, ICC, and document archiving in SAP VIM.
• Good understanding of accounts payable processes, invoice compliance, and tax handling.
• Experience with S/4HANA migration projects preferred.
• Strong problem-solving and communication skills to engage with business and IT stakeholders.
• Ability to work independently and as part of a cross-functional team.
• Exposure to SAP Fiori apps for AP Invoice Management.
• Knowledge of integration with external systems (Ariba, third-party invoice scanning tools, etc.).

General requirement

• L2 Support, person should be able to take KT as needed as per the defined process, provide steady state support as per KPIs/SLAs.
• Document support process, standard operational procedures, support reference manuals.
• To be able to work 12x5 model (1.30 pm to 11.30 pm IST or 4.30PM IST to 2.30AM IST) on working days, week-end/Holiday/Non business hrs on-call for Hi-Sev/Hi-Pri tickets - Demonstrate. Positive work attitude & communication in work co-ordination & meetings, status reporting. Be flexible to stretch for any critical business needs.
• Support disaster recovery, BCP as needed
• Should have strong experience in support engagements, using the ITSM/ Ticket management tools with fair understanding of Ticket life cycle both, on incidents/user requests, response/recovery SLAS/escalation procedures.
• Perform Root cause analysis on repeated support issues and provide continuous improvements. Automate any manual processes, procedural user requests etc.,
• To be able to independently work and at the same time, be a good team player to collaborate with stake holders both internal and external as necessary.
• To be ready and flexible to cross trained on the job any interfacing apps, additional skills, any additional tools to provide improved service to customer.
  
  Escalate issues to the Lead/PM/DM in a timely manner and be associated for issue resolution.
• Nice to have SAP FICO exp

Note:

• 1st Preferred location - Hyderabad, 2nd Preferred Location - Bengaluru, 3rd Preferred Location - Chennai, though currently Hybrid model.
• To be flexible work in Remote and work from office as directed by Organization leadership.

About NTT DATA

NTT DATA is a $30+ billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. Our consulting and industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is part of NTT Group, which invests over $3 billion each year in R&D.