Senior Infrastructure Engineer

7 days ago

Indore, Madhya Pradesh, India Ezy Peazy Full time ₹ 15,00,000 - ₹ 25,00,000 per year

Senior Infrastructure Engineer - Hosting Operations - WordPress / CloudLinux / WHMCS

Location: Indore

Type: Full-time

About the Role

We're looking for an experienced 
Head of Hosting Operations
 to take full ownership of a large-scale WordPress hosting environment serving hundreds of clients across New Zealand, the UK, and Europe.

You'll oversee infrastructure stability, performance, and scalability — leading improvements across systems, documentation, and automation. This is a hands-on leadership role ideal for someone who thrives on both technical depth and operational structure.

Key Responsibilities

  • Oversee and optimise all hosting infrastructure, including 
    CloudLinux servers
    , 
    DirectAdmin
    , and 
    WHMCS
    .
  • Maintain and enhance system reliability through proactive monitoring, updates, and performance tuning.
  • Lead the maintenance of 
    WordPress Multisite
     and standalone environments, ensuring seamless updates, plugin audits, and security hardening.
  • Manage 
    email hosting
     operations, including IP reputation, spam filtering, and deliverability standards.
  • Ensure 
    robust backup and recovery systems
     are in place and tested regularly.
  • Streamline and document all operational processes — from onboarding and access control to escalation and change management.
  • Oversee client management tools (
    WHMCS
    , 
    Xero
    , billing workflows, renewals, provisioning).
  • Implement modern 
    monitoring, alerting, and reporting
     systems to maintain high uptime.
  • Evaluate and execute improvements in automation, system scalability, and technical support efficiency.
  • Ensure compliance with applicable data protection and hosting standards (NZ, UK, EU).
  • Lead and mentor technical contractors or junior engineers, ensuring knowledge sharing and consistent delivery.

What You'll Bring

  • 5+ years
    in hosting or DevOps leadership — ideally managing 
    high-volume WordPress
     or similar PHP environments.
  • Expertise with 
    CloudLinux
    , 
    DirectAdmin
    , and 
    WHMCS
    .
  • Proven experience optimising 
    WordPress Multisite
     environments for performance and uptime.
  • Strong grasp of 
    DNS management
    , 
    email infrastructure
    , and 
    IP reputation handling
    .
  • Excellent understanding of 
    backups
    , 
    disaster recovery
    , and 
    system security monitoring
    .
  • Hands-on ability to troubleshoot complex hosting issues end-to-end.
  • Strong documentation discipline and experience in setting operational standards.
  • Familiarity with 
    Moodle
     or other PHP applications is a bonus.
  • Comfortable collaborating across time zones and managing remote contractors or vendors.

Why This Role Matters

You'll play a key part in shaping a 
modern, scalable hosting environment
 — improving uptime, reliability, and automation across hundreds of WordPress websites.

This is a leadership opportunity where your technical expertise directly influences client experience, platform resilience, and long-term growth.

Why Join Us

  • Lead hosting operations for a large, established portfolio of WordPress sites.
  • Freedom to design and implement infrastructure improvements your way.
  • Competitive compensation and long-term growth opportunities for the right technical leader.

Interested?

Apply with a CV and a summary of your hosting leadership experience — include examples of high-traffic or multi-server environments you've managed, and how you've improved uptime, automation, or operational documentation.

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