Infosys BPM is Hiring

2 days ago

Pune, Maharashtra, India 1597eff6-caef-436a-9ea4-dfef6f22b44d Full time ₹ 4,00,000 - ₹ 8,00,000 per year

Job description

Walk-In Drive @ Infosys BPM Launch Your Career in Service Desk & Customer Support

Locations:
Pune (Interview),
Job Locations
: Pune

Walk-In Dates:
19th, 20th, & 21st November 2025

Time:
10:00 AM to 1:00 PM

Venue:
Infosys BPM Limited,

1st Floor, ODC 8, Angsana building
,
ASCENDAS, Ascendas, Hinjewadi - Kasarsai Rd, Phase 3, Hinjawadi Rajiv Gandhi Infotech Park, Hinjawadi, Pimpri-Chinchwad, Maharashtra,

Mode:
100% Work from Office (WFO)

Who We Are Hiring

Were on the lookout for
Customer Support & Service Desk expertise
(1–4 year experience)
who are enthusiastic and have a passion for customer excellence. If you're looking to grow with a global leader, this is your chance to start strong

Open Roles:

Customer Support

Location:
Pune

Work Mode:
Work from Office

Shifts:
24x7 rotational (Including Night Shifts)

Experience:
1-4 years

Qualification:
Full-time Graduates

What You'll Do:

  • Be the voice of the brand resolve customer queries via calls, chat, and email.
  • Deliver exceptional customer experiences with empathy and efficiency.
  • Own and resolve issues independently with analytical thinking.
  • Respect customer time and ensure every interaction adds value.
  • Thrive in a collaborative, high-energy environment.

What We're Looking For:

  • Excellent communication skills.
  • Quick problem-solving abilities.
  • Willingness to work in a 24x7 setup.
  • A proactive mindset and strong time management.

Service Desk

Location:
Pune

Work Mode:
Work from Office

Shifts:
24x7 rotational (Including Night Shifts)

Experience:
1-4 years of Experience (Minimum 1-3 years in IT Service Desk / Tech Support)

Your Mission:

  • Provide remote support for laptops, desktops, LAN issues, and applications.
  • Troubleshoot across platforms Windows, Android, iOS.
  • Support Microsoft tools: Outlook, Teams, SharePoint, OneDrive, Skype.
  • Handle registry fixes, patch upgrades, virus/security troubleshooting.
  • Collaborate on network issues including VPN, TCP/IP, and OSI models.

Your Toolkit:

  • Intermediate knowledge of OS, browsers, and MS Office Suite.
  • Experience in a busy ICT Service Desk environment.
  • Basic networking knowledge and troubleshooting skills.

What You Need to Bring

  • Excellent communication skills (written & verbal English)
  • Willingness to work in
    US time zones
    (Night Shifts)
  • Any Full-time Graduate
    (No backlogs)
  • Commitment to
    100% Work from Office (No Hybrid)
  • Readiness to complete client-specific training
  • Ability to handle
    24x7 rotational shifts

Preferred:
Basic understanding or any customer support/Service Desk expertise

Mandatory Documents to Carry

  • Updated
    printout of your resume
  • Any
    2 government-issued photo IDs
    (PAN / Aadhar / Voter ID / Passport)
  • All original academic documents
    for verification:
  • 10th & 12th Marksheets
  • Graduation (All Semesters, CMM, Provisional & Degree Certificate)

Laptops & cameras are
not permitted
due to security restrictions.

Government ID is
mandatory for entry
into the campus.

How to Attend the Walk-In

  • Carry a copy of this email/invitation
  • Register your application in advance
  • Walk into the
    Infosys Pune Office
    on 19th, 20th, & 21st
    November 2025
    between
    10:00 AM 1:00 PM

Why Infosys BPM?

  • Work with a global brand
  • Extensive training & upskilling programs
  • Fast-track career growth in tech support or customer success
  • Dynamic, inclusive, and team-oriented culture

Come build your career with Infosys BPM. Let's grow, together.

We can't wait to meet you

Warm Regards,

Talent Acquisition Team

Infosys BPM Ltd.

Human Resources | INFY HR

Bangalore | Pune | Global Locations

Transforming Talent | Empowering Careers

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