SaaS Operations Engineer

3 days ago

Bengaluru, Karnataka, India JFrog Full time

Fast-Frogward Your Career to Years From Now

Be part of a team where your work takes center stage, shaping the future of software development. At JFrog, we solve critical challenges for leaders like Amazon, Google, and Netflix. Every day brings opportunities to innovate and push boundaries in a fast-moving, frogward-thinking culture. If you want your work to matter and thrive on nonstop innovation, JFrog is your place.

WHY : Enable DevOps Core engineering group adopting "You Build it You Run It" culture and best practices

HOW : Set standards, provide guidance, and serve as mentors for the DevOps Core engineering group in the domains of monitoring, alerting, incident management, root cause analysis, problem resolution, and deployment.

WHAT : The above will be achieved by close collaboration with the DevOps Core engineering group, production engineering group, and other pertinent teams. We will work together on the outlined topics, and this effort will be supplemented with comprehensive training and documentation.

What you'll be doing as a SaaS Operations Engineer :

  • Guide and train R&D engineers on execution of production-related operations.
  • Design, implement, and maintain scalable and reliable infrastructure solutions to support our applications and services. 
  • Conduct capacity planning and performance tuning to optimize system  performance and resource utilization for improved user experience.
  • Guide and train R&D to Develop and deploy monitoring, alerting, and logging systems to identify and mitigate operational issues proactively.
  • Automate repetitive tasks and processes to streamline operations and improve efficiency.
  • Participate in incident response and resolution, including root cause analysis and post-mortem reviews.

What you bring on to the table:

  • 3+ years of experience as SRE / DevOps
  • A bachelor's degree in Computer Science or equivalent
  • Cloud providers: AWS / GCP / Azure (preferred) .
  • Experience in Containers, Kubernetes 
  • Excellent understanding of Linux operating systems and scripting languages (Python, Bash).
  • Experience with integration tools (e.g. GitHub Action, Jenkins).
  • Familiarity with Git.
  • knowledge of Observability tools (Grafana, Corologix)
  • Knowledge in operating systems, networking – advantage
  • Great team player with excellent interpersonal skills
  • Independent, strong self-learner, with ability to self-manage tasks and meet deadlines
  • Problem solver, able to remove roadblocks.

NOTE: The job location is Bangalore (Bellandur) and we follow a hybrid model, mandatory 3 days/week work from office.

About JFrog:

JFrog is the only end-to-end software supply chain platform that provides complete visibility, security, and control for automating the delivery of trusted releases from code to production. Our platform enables organizations to manage, secure, and automate their software delivery process, fueling innovation without worry. We empower companies to build and release software faster and more securely than ever before.

With over 7,500 customers worldwide, including many Fortune 100 companies, JFrog is at the forefront of global innovation. Join us in shaping the future of software delivery and contributing to solutions that empower some of the world's most influential industries.

Here's what our employees have to say about working at JFrog:

  • "I wanted to work in a company that takes technology forward."
  • "As a developer, seeing your products on the biggest Tech event stages twice a year is WOW."
  • "For developers who work here, they have everything that they can wish for to learn and develop new things, including AI and cyber."

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