SaaS Operations Engineer

5 days ago

Bengaluru, Karnataka, India JFrog Full time ₹ 12,00,000 - ₹ 36,00,000 per year

Fast-Frogward Your Career to Years From Now

Be part of a team where your work takes center stage, shaping the future of software development. At JFrog, we solve critical challenges for leaders like Amazon, Google, and Netflix. Every day brings opportunities to innovate and push boundaries in a fast-moving, frogward-thinking culture. If you want your work to matter and thrive on nonstop innovation, JFrog is your place.

WHY : Enable DevOps Core engineering group adopting "You Build it You Run It" culture and best practices

HOW : Set standards, provide guidance, and serve as mentors for the DevOps Core engineering group in the domains of monitoring, alerting, incident management, root cause analysis, problem resolution, and deployment.

WHAT : The above will be achieved by close collaboration with the DevOps Core engineering group, production engineering group, and other pertinent teams. We will work together on the outlined topics, and this effort will be supplemented with comprehensive training and documentation.

What you'll be doing as a SaaS Operations Engineer :

  • Guide and train R&D engineers on execution of production-related operations.
  • Design, implement, and maintain scalable and reliable infrastructure solutions to support our applications and services. 
  • Conduct capacity planning and performance tuning to optimize system  performance and resource utilization for improved user experience.
  • Guide and train R&D to Develop and deploy monitoring, alerting, and logging systems to identify and mitigate operational issues proactively.
  • Automate repetitive tasks and processes to streamline operations and improve efficiency.
  • Participate in incident response and resolution, including root cause analysis and post-mortem reviews.

What you bring on to the table:

  • 3+ years of experience as SRE / DevOps
  • A bachelor's degree in Computer Science or equivalent
  • Cloud providers: AWS / GCP / Azure (preferred) .
  • Experience in Containers, Kubernetes 
  • Excellent understanding of Linux operating systems and scripting languages (Python, Bash).
  • Experience with integration tools (e.g. GitHub Action, Jenkins).
  • Familiarity with Git.
  • knowledge of Observability tools (Grafana, Corologix)
  • Knowledge in operating systems, networking – advantage
  • Great team player with excellent interpersonal skills
  • Independent, strong self-learner, with ability to self-manage tasks and meet deadlines
  • Problem solver, able to remove roadblocks.

NOTE: The job location is Bangalore (Bellandur) and we follow a hybrid model, mandatory 3 days/week work from office.

About JFrog:

JFrog is the only end-to-end software supply chain platform that provides complete visibility, security, and control for automating the delivery of trusted releases from code to production. Our platform enables organizations to manage, secure, and automate their software delivery process, fueling innovation without worry. We empower companies to build and release software faster and more securely than ever before.

With over 7,500 customers worldwide, including many Fortune 100 companies, JFrog is at the forefront of global innovation. Join us in shaping the future of software delivery and contributing to solutions that empower some of the world's most influential industries.

Here's what our employees have to say about working at JFrog:

  • "I wanted to work in a company that takes technology forward."
  • "As a developer, seeing your products on the biggest Tech event stages twice a year is WOW."
  • "For developers who work here, they have everything that they can wish for to learn and develop new things, including AI and cyber."

  • Principal, SaaS Operations and Engineering

    7 days ago

    Bengaluru, Karnataka, India Epsilon Full time ₹ 15,00,000 - ₹ 30,00,000 per year

    OverviewAbout Business Unit:SaaSOps leads post-production support and the overall experience of Epsilon PeopleCloud products for our global clients. This function is responsible for product support, incident management, managed operations and the automation of processes. The team has successfully incubated and mainstreamed Site Reliability Engineering (SRE)...

  • Product Support Engineer

    1 day ago

    Bengaluru, Karnataka, India SaaS Labs Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    About UsJoin SaaS Labs, where innovation meets excellence SaaS Labs is a global SaaS company powering over 6000 businesses worldwide with its software ecosystem focused on automation, productivity, and collaboration. Backed by leading investors such as Peak XV Partners, Base10 Partners, and Eight Roads, our portfolio includes JustCall, Helpwise, Dialworks,...

  • SaaS DevOps Engineer

    1 week ago

    Bengaluru, Karnataka, India Cisco Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    ImpactCisco is seeking a highly skilled SaaS DevOps Engineerto design and manage the operational infrastructure of SaaS applications. This role focuses on ensuring smooth deployments, maintaining uptime, managing costs, and delivering exceptional customer support. The ideal candidate will have strong expertise in CI/CD pipelines, packaging tools, and...

  • Customer Onboarding

    2 days ago

    Bengaluru, Karnataka, India SaaS Labs Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    About UsJoin SaaS Labs, where innovation meets excellence SaaS Labs is a global SaaS company powering over 6000 businesses worldwide with its software ecosystem focused on automation, productivity, and collaboration. Backed by leading investors such as Peak XV Partners, Base10 Partners, and Eight Roads, our portfolio includes JustCall, Helpwise, Dialworks,...

  • Senior Customer Onboarding Associate

    1 week ago

    Bengaluru, Karnataka, India SaaS Labs Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    AtSaaS Labs,we're reinventing how businesses talk to their customers. From AI-powered contact centers to collaborative inboxes and workflow automation, our tools empower 7,000+ businesses worldwide. With Sequoia, Base10, and Eight Roads backing us, we're scaling fast toward our $100M ARR journey. Join us and help power the next billion conversations.We...

  • Growth Specialist

    1 day ago

    Bengaluru, Karnataka, India SaaS Labs Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Customer Growth | Retention & Revenue Expansion - Where customer success meets scaleSaaS Labs is reinventing how businesses talk to their customers, AI powered, multilingual, and real time. Our products like JustCall unify conversations across channels, surface insights instantly, and transform how global teams sell, support and scale 24/7 across time zones,...

  • VP Of Engineering(B2C/SaaS)

    2 days ago

    Bengaluru, Karnataka, India Weekday AI Full time ₹ 15,00,000 - ₹ 60,00,000 per year

    This role is for one of the Weekday's clientsMin Experience: 15 yearsLocation: Bengaluru, KarnatakaJobType: full-timeAs product adoption rapidly scales, we are consolidating three major engineering domains—Front-End Platform, Data Platform, and Core Infrastructure—under a single leader to drive alignment, reliability, and delivery speed. This role will...

  • Customer Success Manager-B2B SaaS

    2 weeks ago

    Bengaluru, Karnataka, India Taqtics Full time ₹ 1,20,000 - ₹ 1,80,000 per year

    Job descriptionAbout Us:Taqtics is a B2B cloud-based platform that offers multiple SaaS products that help Retail & Restaurant brands manage and improve their daily store operations, remotely. Taqtics is used by 50+ brands like Nike, FabIndia, Nykaa, Under Armour, KFC, Pizza Hut and Pizza Express across 19+ countries globally.Job Summary:As a B2B Account...

  • IT Operations Engineer

    1 week ago

    Bengaluru, Karnataka, India Blue Mantis Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Role & responsibilitiesWe are seeking a proactive and eager Junior to Mid-Level IT Operations Engineer to join our global, fully remote team. In this role, you will help manage and improve our companys IT systems, supporting diverse initiatives in collaboration with experienced team members and service providers across multiple time zones and regions. As...

  • Lead, IT Operations Engineer

    2 days ago

    Bengaluru, Karnataka, India Multiplier Technologies Private Limited Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    About usThe global hiring revolution is shaping a future where talent can thrive everywhere, driving innovation and progress on a global scale.Multiplier is at the forefront of this change. By removing barriers and simplifying global hiring, we're creating a level playing field where businesses and individuals – (like you) – can compete, grow, and...