Store Manager
2 weeks ago
Job Summary:
We are looking for an experienced and dynamic Senior Retail Executive to oversee sales operations, lead a retail team, and ensure exceptional customer experiences. The role involves driving store performance, training junior staff, managing inventory, and meeting sales targets while maintaining brand standards.
Key Responsibilities:
- Lead and supervise the retail sales team to achieve monthly and quarterly sales goals.
- Provide training, coaching, and performance feedback to junior executives.
- Build and maintain strong customer relationships for repeat business and brand loyalty.
- Handle high-value customers, escalations, and complex sales queries.
- Monitor store performance, analyze sales data, and suggest improvement strategies.
- Oversee visual merchandising, product displays, and store cleanliness.
- Manage inventory levels, restocking, and liaise with suppliers.
- Implement promotional campaigns and track their effectiveness.
- Ensure compliance with company policies, operational standards, and customer service guidelines.
- Prepare sales reports and present to management.
Requirements:
- Bachelor's degree in Business, Marketing, or related field (preferred).
- 3–5 years of proven experience in retail sales.
- Strong leadership, communication, and interpersonal skills.
- Ability to work flexible hours, including weekends and holidays.
- Strong problem-solving and decision-making abilities.
Job Type: Full-time
Pay: ₹30, ₹35,000.00 per month
Benefits:
- Provident Fund
Ability to commute/relocate:
- Chennai, Tamil Nadu: Reliably commute or planning to relocate before starting work (Required)
Language:
- English (Preferred)
Work Location: In person
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