Process Trainer KYC

2 days ago

Pune, Maharashtra, India Wipro Full time ₹ 5,00,000 - ₹ 15,00,000 per year

Process Trainer:

Conducting New Hire Trainin

Responsible for managing Training batches - usually 1:20 ratio

Feedback & Coaching agents on Process, Quality & Best Practices & OJT Support.

Audits cases for agents on the floor on a prescribed sheet defined by the client or TT

Skills required:

Excellent Communication Skills (Verbal & Written), as this is a client facing role

Minimum of 3+ years experience in UK Mortgages KYC

*Good to have*

  • Advanced Research Skills
  • Content Design & Development Skills
  • Experience in handling LMS activities

Experience

Must Have 1. A Deep Knowledge of the Business 2. The Ability to Measure and Assess Staff Training Needs 3. Strong Communication and Interpersonal skills 4. A Passion for Continuous Learning 5. Innovative Thinking 6. Embrace Efficiency

Mandatory Skills: Investment Banking(Back Office) .

Experience: 3-5 Years .

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