Principal Cloud Support Engineer

4 days ago

Bengaluru Chennai Hyderabad, India ti Steps Full time ₹ 15,00,000 - ₹ 25,00,000 per year

Principal Cloud Support Engineer OCI Multi cloud Support

Department: Cloud Support / Oracle Cloud Infrastructure

Job Summary:

Provide expert-level support for Oracle Cloud Infrastructure (OCI) and multi cloud environments. Resolve complex issues and guide customers on best practices.

Key Responsibilities:

  • Troubleshoot OCI and multi cloud integration issues.
  • Provide technical guidance on architecture and deployment.
  • Collaborate with engineering teams for escalations.
  • Document solutions and contribute to knowledge base.
  • Ensure SLAs and customer satisfaction.

Qualifications:

  • 8+ years in cloud support or engineering.
  • Deep knowledge of OCI, AWS, Azure, or GCP.
  • Strong scripting and automation skills.
  • Oracle certifications preferred.

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