
Principal Cloud Support Engineer
23 hours ago
Principal Cloud Support Engineer OCI Multi cloud Support
Department: Cloud Support / Oracle Cloud Infrastructure
Job Summary:
Provide expert-level support for Oracle Cloud Infrastructure (OCI) and multi cloud environments. Resolve complex issues and guide customers on best practices.
Key Responsibilities:
- Troubleshoot OCI and multi cloud integration issues.
- Provide technical guidance on architecture and deployment.
- Collaborate with engineering teams for escalations.
- Document solutions and contribute to knowledge base.
- Ensure SLAs and customer satisfaction.
Qualifications:
- 8+ years in cloud support or engineering.
- Deep knowledge of OCI, AWS, Azure, or GCP.
- Strong scripting and automation skills.
- Oracle certifications preferred.
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