Temenos Infinity Consultant

1 week ago

Hyderabad, Telangana, India Luxoft Full time ₹ 9,00,000 - ₹ 12,00,000 per year

Project description

You will be part of a talented IT team working on operational support for the core banking system. You will provide services to a European bank for the Temenos SaaS environment including Temenos Transact, FCM and Infinity. You will act as a consultant for ongoing support and maintenance activities for the bank. The entire team will actively participate in incident resolution by analyzing root causes, cooperating with Temenos and third parties, and preparing software fixes if needed.

Responsibilities

  • L2 Service Desk: - Incident deep-dive triage and resolution - Initiate and run crisis management through to resolution - System monitoring (business hours-only) - Problem Management activities - Knowledge Management activities to ensure repeatable activities are moved to L1 L3 Third-party Coordination: - Co-ordination with Temenos & third parties for incident resolution - Hot-fix co-ordination and release management - Co-ordinate acceptance testing with Bank for hotfixes

SKILLS

Must have

  • 5-7 years of overall working experience
  • 4-5 years of hands-on experience in Temenos Infinity Products
  • Experience in integrating digital banking services with multiple back office systems. Demonstrated success defining and launching excellent products.
  • Excellent written / verbal communication skills and teamwork skills
  • Solid Banking Domain knowledge in Retail and Corporate Banking
  • Experienced in working with development and testing teams to answer functional and requirements related queries.
  • Should be familiar with Cloud Banking, SaaS model, Third-Party integrations, Rest API, Microservices, Microapps, UI Apps (Native Apps, PWA, Responsive).
  • Understanding with software development life-cycle (experience in agile is required). And experience validating product deliverables directly
  • Experience in integrating 3rd party SDKs, APIs and NFI implementation.
  • Good hands on knowledge on Java/J2EE, JavaScript, REST/SOAP, JDBC
  • Operating System: Windows, Linux & MAC OS
  • Database: My SQL, Oracle & MS SQL

Nice to have

Knowledge of any other Temenos products: FCM, Transact, TDH

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