AWS Lex Bot Developer

Company Description
Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. We are a valuesdriven organization and our culture of Relentless Performance has enabled over 99% of Miratech's engagements to succeed by meeting or exceeding our scope, schedule, and/or budget objectives since our inception in 1989.

Miratech has coverage across 5 continents and operates in 25 countries around the world. Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25%.

Job Description
We are seeking a
Mid-level AWS Lex Developer
with hands-on experience in building skill bots and strong Python development skills. The role involves designing, developing, and maintaining intelligent bots using AWS Lex and integrating them with backend systems via Python-based Lambda functions.

The ideal candidate will have a solid understanding of bot design, NLU concepts, and conversation flow orchestration, along with the ability to collaborate with business stakeholders, solution architects, and QA teams for end-to-end bot delivery.

Responsibilities:

• Develop and maintain AWS Lex (V1/V2) skill bots for chat and voice channels.
• Implement intents, slots, utterances, and fulfillment logic using AWS Lambda with Python.
• Collaborate with business teams to gather requirements and translate them into technical specifications.
• Integrate bots with backend APIs, databases, and AWS services (e.g., DynamoDB, API Gateway, S3).
• Perform unit testing, debugging, and optimization to ensure accurate and scalable bot responses.
• Support deployment, monitoring, and post-go-live enhancements.
• Document conversation flows, bot architecture, and integration details for future reference.
• Collaborate with QA, UX, and platform teams for end-to-end solution delivery.

Qualifications

• Hands-on experience in AWS Lex (V1 or V2) and skill bot development.
• Strong Python programming skills for Lambda functions and API integration.
• Experience in NLU, intent classification, and conversation flow design.
• Familiarity with Amazon Connect or other contact center integrations.
• Knowledge of AWS services such as Lambda, API Gateway, DynamoDB, S3, and CloudWatch.
• Ability to understand business requirements and convert them into scalable conversational solutions.
• Strong problem-solving, debugging, and communication skills.

Nice to Have:

• Exposure to Google Dialogflow or other conversational AI platforms.
• Experience with multi-channel deployments (Web, IVR, WhatsApp).
• Familiarity with CI/CD pipelines, automation, or DevOps practices.
• Knowledge of Agile methodologies and collaboration tools like Jira and Confluence.

We offer:

• Culture of Relentless Performance: join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth.
• Competitive Pay and Benefits: enjoy a comprehensive compensation and benefits package, including health insurance, and a relocation program.
• Work From Anywhere Culture: make the most of the flexibility that comes with remote work.
• Growth Mindset: reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities.
• Global Impact: collaborate on impactful projects for top global clients and shape the future of industries.
• Welcoming Multicultural Environment: be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events.
• Social Sustainability Values: join our sustainable business practices focused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality.
• Miratech is an equal opportunity employer and does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law.

Additional Information

All your information will be kept confidential according to EEO guidelines.