Business Analyst
7 days ago
Hiring B.Tech Graduates to be part of a young and leading Enterprise SaaS Product Company that's redefining the Loyalty domain
At Loyalty Juggernaut, we're on a mission to revolutionize customer loyalty through AI-driven SaaS solutions. We are THE JUGGERNAUTS, driving innovation and impact in the loyalty ecosystem with GRAVTY, our SaaS Product that empowers multinational enterprises to build deeper customer connections. Designed for scalability and personalization, GRAVTY delivers cutting-edge loyalty solutions that transform customer engagement across diverse industries including Airlines, Airport, Retail, Hospitality, Banking, F&B, Telecom, Insurance and Ecosystem.
Visit to know more about us.
The OPPORTUNITY
As a Business Analyst, you will collaborate with renowned multinational companies and brands, helping them deliver unique and innovative Loyalty Management solutions . You will engage with our global enterprise clients to analyze their business challenges, provide strategic insights, and lead the seamless implementation of our GRAVTY product.
What will you DO:
The job will involve intense Business Consulting and Product Implementation
* Conduct structured discovery with clients, analyze requirements, key pain points and opportunities, target business and IT outcomes.
* Conduct cost-benefit and market feasibility/relevance analysis.
* Study competitive landscape, market trends impacting their business, etc.
* Advise customers on customer loyalty strategies, define measures (KPIs) for success.
* Deliver program definition, provide ongoing oversight, track program performance and optimization strategies.
* Design, implement, and test the solution.
* Plan and deliver training for client users.
* Deliver world-class post-implementation support as per the SLAs support and exceed client expectations.
* Develop project collaterals.
You will be a GREAT FIT if you
* Are a B.Tech graduate , with an excellent academic grades (7.5 CGPA and above only).
* Have 0-1 years of Business Analysis/Product implementation experience.
* Possess excellent spoken and written communication skills with a passion for client interfacing role.
* Have an ability to understand, document, and effectively communicate up and downstream systems and process impacts.
* Are a natural problem-solver with strong logical thinking and analytical skills.
* Have a flair to excel and lead in a fast-paced, start-up environment while taking on diverse responsibilities.
* Have an experience with Microsoft PowerPoint, Excel /and other IT Tools.
Why should you consider us?
At LJI, you'll experience:
* A collaborative and empowering work culture that fosters continuous learning and growth.
* Opportunities to make a tangible impact on our clients' businesses.
* A chance to collaborate with a talented team of passionate individuals.
* The satisfaction of contributing to a rapidly growing company with a global presence and industry recognition.
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