Credit Control
2 days ago
Roles & Responsibilities
Debt Collection:
- Contacting customers via phone, email, and letters to ensure timely payment of outstanding debts.
- Negotiating payment plans with debtors and following up to ensure adherence.
- Resolving billing and customer credit issues and disputes promptly.
Credit Analysis and Risk Assessment:
- Assessing the creditworthiness of new and existing customers by analyzing financial statements, credit reports, and payment histories.
- Recommending appropriate credit limits based on risk assessment.
- Monitoring credit limits and adjusting them as necessary.
Account Reconciliation:
- Reconciling accounts to ensure accuracy and completeness of transactions.
- Investigating and resolving discrepancies in payments and billing.
- Updating account records and maintaining accurate customer information.
Reporting:
- Generating and analyzing aged debtors reports to track overdue accounts.
- Providing regular updates on debtor status and collection efforts to management.
- Preparing monthly, quarterly, and annual credit control reports for senior management.
Relationship Management:
- Building and maintaining positive relationships with customers to facilitate smooth payment processes.
- Liaising with sales and customer service teams to address customer queries and concerns promptly.
- Collaborating with internal stakeholders to streamline credit control processes and improve efficiency.
Qualifications and Skills:
- Bachelor's degree in Finance, Accounting, Business Administration, or related field.
- Proven experience working in credit control or a similar financial role, with at least three years of experience.
- Strong understanding of credit policies, procedures, and regulations.
- Excellent communication and negotiation skills.
- Proficiency in financial analysis and risk assessment.
- Attention to detail and ability to work well under pressure.
- Proficient in using accounting software and MS Office applications, particularly Excel.
- Ability to multitask and prioritize tasks effectively.
Interested candidates can share their update resume
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