Storage Admin L2/L3
2 days ago
Education
Any graduate but preferably B.E./B.Tech/MCA in Computer Science
Experience
Must have 3-10 Years of Experience in IBM/EMC or Other Storage products
Mandatory Skills/Knowledge
Prepare SOPs, Gather Asset information and create architecture diagram.
Prepare operational Manuals. System Admin L3 will provide Subject Matter Expertise for system administrators, resolve complex issues and guide and coach L2 Engineers.
Provide recommendation for service improvement.
Aptitude towards problem solving and troubleshooting skills on Storage, SAN/NAS connectivity.
Excellent product knowledge and troubleshooting skills on any two products IBM/EMC/HPE and Unified/NAS/S3 products
Excellent Implementation and Operational knowledge on Replication technology/DR.
Intermediate understanding of Operating systems and Networking
Excellent understanding and basic troubleshooting knowledge on SAN and NAS.
Experience in atleast two models IBM ESS 5k/Flash 91XX//PMAX/VMAX/Isilon/DS8k/HP Primera, XP8, storeonce, Scality, NetApp Cluster mode, Hitachi products.
10. Experience in Cisco MDS or Brocade switches
11. Excellent verbal and written communication skills
12. Leadership skills in working with cross technology platforms. Extensive client interaction will be required.
13. Experience in troubleshooting in a technical environment.
14. Excellent analytical and problem-solving skills.
15. Must have software, hardware and architectural knowledge of storage
16. Must be able to support rotational shifts.
17. Should be comfortable with learning new technologies and travelling PAN India to support new projects
18. Change process (CR) is a must
Preferred Skills/Knowledge
Knowledge of Remote Support and Remote monitoring processes and concepts
Tools Knowledge on HP SM
Experience in Unix/Linux, Windows and Vmware
Exposure on Virtualization.
Desired Certifications
Certifications that are directly related to administration or implementation or designing of storage arrays is mandatory (Not specific to any vendor)
Good to have any certifications from following list
NetApp Certified Technology Solutions Professional
NetApp Certified Data Administrator, ONTAP
HPE ASE Storage solutions
HPE XP8 Data Replication and High Availability H61R3S
HPE XP8 Storage Array Administration and Configuration H61R2S
Managing HPE Primera HM9Q4S
Soft Skills
1. Must have good troubleshooting skills.
2. Must be ready to learn new technologies and acquire new skills.
3. Must be a Team Player
4. Should be good in Spoken and Written English.
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