AEM Web Lead

Role Overview:

The AEM SME will play a key role in ensuring seamless site assembly, functionality testing, and operational guidance for the HCP portal and other web-based platforms. This role requires strong technical expertise in Adobe Experience Manager (AEM), HTML, CSS, and JavaScript, with a focus on end-to-end site performance, issue resolution, and cross-functional collaboration. The candidate will also be responsible for monitoring site structure, ensuring alignment with best practices, and supporting site governance activities.

Key Responsibilities:

Feature Demo & Documentation Review: Actively participate in all demo sessions conducted by IT for new feature releases in production. Review video recordings and Confluence page documentation to ensure completeness of the required documentation.

Assembly & Functionality Testing: Perform the assembly of demoed features in lower environments, verifying end-to-end functionality before production deployment.

Proactive Coordination & Communication: Identify gaps in processes or functionality and proactively communicate improvements or issues to stakeholders.

Subject Matter Expert (SME): Serve as an SME, guiding the team on site assembly best practices and HCP portal operations.

Cross-Team Communication: Foster collaboration by proactively communicating with the Microservices team and development teams to resolve issues or clarify requirements as necessary.

Training & Documentation Development: Develop comprehensive documentation for training site assemblers and be the primary point of contact for addressing their queries or concerns.

Technical Oversight: Monitor and report issues related to site structure, page performance, broken links, optimization tags, and other technical aspects, ensuring these are addressed before and after deployment.

Site Governance & Meetings: Actively participate in site governance meetings with cross-functional teams to align on priorities and strategies.

Training Sign-Off & Support: Provide sign-offs for the training provided by the operations team and review site handover documentation to ensure completeness and accuracy.

Blueprint Development & Support: Participate in the development and ongoing support of the site blueprint, ensuring it meets operational requirements.

Skills & Qualifications:

Technical Expertise: Strong proficiency in AEM, HTML, CSS, and JavaScript, with the ability to assemble, test, and optimize sites effectively.

JIRA: Experience with JIRA for issue tracking and project management.

Communication: Exceptional written and verbal communication skills, with the ability to clearly convey technical concepts to various stakeholders and tailor communications accordingly.

Problem Solving: Strong decision-making and problem-solving abilities to troubleshoot issues and recommend improvements.

Stakeholder Management: Ability to manage relationships with key stakeholders, ensuring smooth communication and issue resolution.

Attention to Detail: A keen eye for detail in documentation, testing, and reviewing site structures and performance.

Preferred Experience:

Experience working with cross-functional teams and managing multiple stakeholders.

Familiarity with web performance monitoring and optimization techniques.

Previous involvement in site governance and operational sign-off processes.

This role offers an opportunity to work in a dynamic environment, where attention to detail, technical expertise, and proactive communication are essential for the success of web operations. If you have a passion for front-end development and operational efficiency, this is the ideal role for you.