Project Manager

Job Summary-

Seeking an experienced Project Manager to oversee project delivery within timelines, budget, and quality standards. Responsibilities include risk management, client communication, resource forecasting, and team training. Must excel in agile methodologies, client handling, and people management, with proficiency in tools like JIRA, Azure Devops and Confluence. A pivotal role focused on enhancing team performance, client satisfaction, and achieving organizational goals.

Responsibilities:

● Project management

• Understand the project domain, technical aspect/preferences and client's expectations on timeline, quality from product/project (conveyed by pre-sales/ gathered by PM ) , company's expectation on investment of time, money and resources.
• Plan the project in a way where it gets delivered on time, with optimum quality, within budget, with adequate and right skilled resources.

■ Identify the risks involved in project, prepare plan to eliminate risks well in advance, ( depending on situation ) convey the risk factors to clients and present him the risks and assure that they will be mitigated, this way set the expectation of client

■ Similarly, the identified issues should be resolved with the best possible way available (e.g STAR or any other methodology)

○ Proactively manage project timeline, quality, budget and resource allocation.

■ Define DoD for each product, complete all the scrum ceremonies and share the lessons learned based on retrospective meetings. Propose the changes in process or people or approach based on lessons learned to production head

■ Inspect and adapt improved and new processes as per the organization need.

■ Manage project escalation at your level by the best way possible

■ Forecast the monthly productivity percentage based on pre-scheduled work and forecast the availability of resources with their skills set to the sales team, and ensure that as a fallback plan resources training and skills upgrade are planned and assigned.

• Weekly audit the capacity utilization and find the under utilized resources and plan for optimum utilization

● Client handling

• Delivery exceptional experience in terms of communication( single point of contact ), UX , CX and quality of product to client
• Write and share the detailed documents about project plan, revised project plans (at interval), sprint release notes
• Work with client 2 sprints well in advance for gathering future requirements/priorities, documenting product roadmap and keeping client on the same page.
• Analyze change requests , convey the impact of CR on total project timeline to client, coordinate with the sales team for revision on the total budget due to CR
• Ensure the preliminary checks done success of client's demo
• Handle client's objections or demands
• Spot the opportunities for upsell and cross sell and share them to the production head/ sales team
• Ability to convince and consult the client for emphasis on robust & scalable architecture, devops from product management perspective.

● People management

• Ensure the team is allocated the right tools and training ( technical training, scrum methodology ) to perform best of their skills.
• Maintain the skills matrix each quarter and identify ways to improve skills, forecast the training plan to HR
• Review the need for for training, career path counseling, upskilling, certification, soft skills improvement
• Timely perform quarterly review and assign goals based on organization's goal
• Arrange technical events like hackathons to enjoy the learning in a fun way.
• Keep team motivated

● Work with tools like JIRA, Confluence, TFS, Github,Basecamp

● Attend daily scrum with team and send weekly status updates to client

● Generate and review timesheets after project completion.

● Review time logs of employees on a weekly basis. Send warnings for any discrepancy.

● Provide improvement points to HR for performance improvement of team members in quarterly performance review meetings.

● Monthly reporting of productivity of your team to the production head.

Required Skills:

● Excellent client-facing and internal communication skills

● Excellent written and verbal communication skills

● Should have the confidence to bring the best from the team and deliver quality for the clients.

● Solid organizational skills including attention to detail and multi-tasking skills.

● Must have knowledge of complete SDLC (software development life cycle)

● Strong problem-solving skills

● Ability to quickly grasp technical concepts and develop the appropriate test approach

● Experience in handling large/mid-size enterprise projects and all phases of the same in web development/mobile development/designing/testing

● Experience in working in an Agile environment

● Should have hands-on experience with project communication tools (e.g. Basecamp or Trello) and project management tools like Jira, Azure DevOps.

● Bachelor of Engineering is mandatory.