Client Support Center Representative

3 days ago

Hyderabad, Telangana, India AMF Synergy Vision Full time ₹ 3,89,281 per year

Client Support Center Representative

Location: Hyderabad

Job Type: Full-time | Rotational Shifts (including nights, weekends, and holidays)

We are seeking passionate, service-oriented professionals to join our Client Support team. This role requires excellent communication skills, technical troubleshooting ability, and a strong commitment to providing a seamless customer experience.

Key Responsibilities

  • Provide technical troubleshooting and problem resolution via phone, email, and online support.
  • Understand client business processes and educate them where required.
  • Follow a structured knowledge base while applying critical thinking and independent problem-solving skills.
  • Respond effectively with minimal scripting, ensuring a professional and personalized client experience.
  • Collaborate with non-technical clients to resolve technical issues, offering clear explanations and guidance.
  • Escalate complex issues to Level 2/3 support teams with comprehensive documentation.
  • Maintain accurate online records of troubleshooting, resolution, and escalation activities.
  • Adhere to defined schedules, processes, procedures, and customer service standards.

Qualifications & Skills

  • Exceptional verbal and written communication in English – articulate, professional, and empathetic.
  • Strong problem-solving and call management skills, with the ability to take ownership of client interactions.
  • Demonstrated ability to use knowledge bases, tools, and applications for efficient troubleshooting.
  • Service-oriented mindset with the ability to create a positive customer experience, regardless of outcome.
  • Attention to detail with the ability to identify root causes, resolve issues, and prevent recurrence.
  • Flexible and adaptable – must be available to work rotational shifts (nights, weekends, holidays).

Job Type: Full-time

Pay: ₹20, ₹32,696.31 per month

Benefits:

  • Provident Fund

Application Question(s):

  • Are you able to troubleshoot technical issues and explain solutions to non-technical clients?

Experience:

  • Customer service: 1 year (Required)

Language:

  • English (Required)

Location:

  • Hyderabad, Telangana (Required)

Shift availability:

  • Day Shift (Required)
  • Night Shift (Required)
  • Overnight Shift (Required)

Work Location: In person

  • Professional Client Support Representative

    9 hours ago

    Hyderabad, Telangana, India beBeeCustomer Full time US$ 62,215 - US$ 80,850

    Are you looking for a challenging career that requires excellent communication and interpersonal skills?Job DescriptionThis role serves as the primary point of contact for clients with inquiries, issues, or concerns related to our products and services.You will be responsible for resolving client challenges through issue resolution, answering questions, and...

  • Center Manager

    4 days ago

    Hyderabad, Telangana, India Ferty9 Fertility Center Full time

    Job Type: Full-TimeReports To: GM – OperationsLocations Hiring: Kukatpally | Secunderabad | KarimnagarAbout Ferty9 Fertility CenterFerty9 is one of South India's leading IVF chains and the 3rd largest in India, with over a decade of expertise in fertility care. We are committed to delivering safe, transparent, and compassionate treatments, supported by...

  • Center Manager

    4 weeks ago

    Hyderabad, Telangana, India Ferty9 Fertility Center Full time

    Job DescriptionAbout the CompanyLocations Hiring ForKukatpally, Secundreababd, Vizag.Ferty9 Fertility Center, a leading IVF chain in South India, holds the distinction of being the third largest in India, serving Andhra Pradesh and Telangana. Our commitment to supporting patients on their journey to parenthood is underpinned by over a decade of experience in...

  • Center Manager

    4 weeks ago

    Hyderabad, Telangana, India Ferty9 Fertility Center Full time

    About the CompanyLocations Hiring ForKukatpally, Secundreababd, Vizag.Ferty9 Fertility Center, a leading IVF chain in South India, holds the distinction of being the third largest in India, serving Andhra Pradesh and Telangana. Our commitment to supporting patients on their journey to parenthood is underpinned by over a decade of experience in fertility care...

  • Client Services Representative

    1 week ago

    Hyderabad, Telangana, India beBeeCareer Full time

    Are you ready to take the next step in your career as a Client Services Representative? We are seeking a highly motivated and experienced professional to join our team. In this role, you will serve as the front-line for solving clients' challenges, providing exceptional customer service and support through various communication channels.The ideal candidate...

  • Payroll Coordinator 09/09/2025

    4 days ago

    Hyderabad, Telangana, India Inspire Brands Hyderabad Support Center Full time

    About Inspire Brands Hyderabad Support Center Inspire Brands is disrupting the restaurant industry through digital transformation and operational efficiencies The company s technology hub Inspire Brands Hyderabad Support Center India will lead technology innovation and product development for the organization and its portfolio of distinct brands The...

  • Associate Accountant- Fixed Assets

    4 weeks ago

    Hyderabad, Telangana, India Inspire Brands Hyderabad Support Center Full time

    About Inspire Brands Hyderabad Support CenterInspire Brands is disrupting the restaurant industry through digital transformation and operational efficiencies The companys technology hub Inspire Brands Hyderabad Support Center India will lead technology innovation and product development for the organization and its portfolio of distinct brands The...

  • High Salary Lead Engineer

    1 week ago

    Hyderabad, Telangana, India Inspire Brands Hyderabad Support Center Full time

    About Inspire Brands Hyderabad Support CenterInspire Brands is disrupting the restaurant industry through digital transformation and operational efficiencies The companys technology hub Inspire Brands Hyderabad Support Center India will lead technology innovation and product development for the organization and its portfolio of distinct brands The...

  • Financial Systems Senior Analyst

    2 weeks ago

    Hyderabad, Telangana, India Inspire Brands Hyderabad Support Center Full time

    About Inspire Brands: Inspire Brands is disrupting the restaurant industry through digital transformation and operational efficiencies. The companys technology hub, Inspire Brands Hyderabad Support Center, India, will lead technology innovation and product development for the organization and its portfolio of distinct brands. The Inspire Brands Hyderabad...

  • Financial Systems Senior Analyst

    2 weeks ago

    Hyderabad, Telangana, India Inspire Brands Hyderabad Support Center Full time

    About Inspire Brands: Inspire Brands is disrupting the restaurant industry through digital transformation and operational efficiencies. The companys technology hub, Inspire Brands Hyderabad Support Center, India, will lead technology innovation and product development for the organization and its portfolio of distinct brands. The Inspire Brands Hyderabad...