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Service Specialist

2 weeks ago

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Company Description

JAINCO AUTOMOBILES (J & K) PRIVATE LIMITED is a leading automotive company based in Jammu, Jammu and Kashmir, India. We are located at 19-B/C ROAD JAMMU J&K, and we pride ourselves on delivering exceptional vehicle services and customer satisfaction. Our commitment to quality and innovation makes us a trusted name in the automotive industry.

Role Description

This is a full-time, on-site Service Specialist role located in Jammu. The Service Specialist will be responsible for assisting customers with service inquiries, managing service appointments, handling customer complaints, and providing information about vehicle services. Daily tasks include coordinating with the service team to ensure customers' needs are met, processing service orders, and maintaining service records.

Qualifications

  • Strong Analytical Skills
  • Excellent Communication and Customer Service skills
  • Experience in Sales and Finance
  • Ability to manage multiple tasks and work in a fast-paced environment
  • High school diploma or equivalent; further education or certification in automotive services or related fields is a plus