
Hiring General Manager AR Operations
1 day ago
Hiring Hiring Hiring
We are Hiring General Manager - Operations (AR/RCM)
INDUSTRY - US HEALTHCARE (AR/RCM)
Leaders presently operating as Senior Manager for more than 3 years can apply for the role
Must have experience in Dental billing atleast for 2 to 3 Years.
Work from office role and night shift operations.
Chennai is the work location
Send your application and CV to:
/
About Company:
Our Client is a technology-enabled Revenue Cycle Management (RCM) company that provides financial clearance, financial management and clinical coding solutions and services to healthcare providers and vendors across the US. Our client has ~15,000 employees across multiple offices in India and the US. The company generates annualized revenues of over $US 175 million.The CEO and the company have ambitions to transform from a traditional healthcare services company to an integrated technology and services organization that serves an expanded set of customer segments and offers a more diverse set of products and services.
ROLES AND RESPONSIBILITIES:
Team Management:
Managing a large operations team spread over different locations with multiple clients in the portfolio
Drive Long Term Talent Strategy for the organization, including Talent engagement, succession plan at all levels, development, and retention to ensure higher retention rate of employees
Drive/ create an inclusive, transparent, and collaborative culture in the teams
Provide value-based Leadership to the team and be a role model in practicing Company's values
Manage and create a structure aligned to create best-in-class client experience and create long-term value for organization
Business Delivery:
Design and execute delivery systems to create Best in Class Client experience
Meet/ exceed client SLAs consistently.
Drive Continuous improvement and Transformation plans for clients
using Six Sigma and LEAN methodologies.
Improve the operational systems, processes, and policies to deliver on the client SLAs.
Lead and create short- and long-term strategies to deliver business outcomes.
P&L Ownership - Oversee financial management of the processes and work with respective departments regarding costing and profitability.
Effective and timely coordination and communication with the support functions (Sales, CS, HR, SW, IT, Finance)
Comply with the client and organizations internal policies and procedures.
Key Domain Expertise Required:
This role plays in identifying and implementing technology solutions to streamline the verification process and improve overall operational efficiency.
They may also be involved in analyzing data and metrics to identify areas for improvement and develop strategies to enhance the accuracy and timeliness of eligibility verification
The person is also responsible for staying updated on industry regulations and best practices related to patient access and eligibility verification
Academic qualification for this role is a graduate in any stream. An MBA would be an added advantage. Minimum of 15+ years of experience in US healthcare with 3+ years in Dental Billing
COMPETENCIES, SKILLS, AND OTHER REQUISITES:
- Service Delivery Leadership
- Strategic Thought leadership to grow business.
- External and Internal Stakeholder Management
- Problem Solving and Analytical Skills
- Unflinching integrity and personal work ethics
- Self-starter who strives for self and team excellence
- Attention to detail and concern for accuracy.
- Excellent time management skills and multi-tasking ability
- Excellent written and spoken English.
Regards,
Aram Hiring Solutions
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