ServiceNow Sr. Developer

6 days ago

All India ServiceIO Consultancy Services Full time ₹ 15,00,000 - ₹ 25,00,000 per year

As a ServiceNow ITOM senior developer, your primary responsibility is to develop and maintain IT Operations Management solutions for organizations that use the ServiceNow platform. This requires expertise in ServiceNow ITOM module, IT Operations Management processes, and ITIL best practices. Key Responsibilities: - Develop and implement ITOM solutions that meet the needs of the organization. - Work closely with stakeholders to understand their requirements and recommend solutions that meet their needs. - Develop and maintain ITOM processes and workflows based on industry best practices and ITIL standards. - Configure, customize, and maintain ServiceNow ITOM modules including Discovery, Service Mapping, Event Management, and Orchestration. - Collaborate with other ServiceNow functional teams to ensure effective integration of ITOM solutions with other ServiceNow modules. - Ensure adherence to ServiceNow platform architecture and best practices. - Provide technical support and troubleshooting for ITOM solutions. - Keep up-to-date with the latest ServiceNow ITOM developments and recommend appropriate solutions to meet evolving business needs. Qualifications Required: - 5+ years of experience in IT Operations Management and ServiceNow ITOM module development. - Strong technical skills in ITOM architecture, design, and implementation. - Experience in ITIL best practices. - Strong communication and collaboration skills to work effectively with stakeholders and other ServiceNow functional teams. - Experience with Agile software development methodologies would be beneficial. - CSA certification is a must. - CIS certification will be an added advantage.,

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