Jewellery TeleSales

Company Description

JewelCasa is a premium B2B online jewellery e-commerce platform in India that provides an effortless way for jewellery retailers to buy from a diverse range of premium jewellery designs at competitive wholesale prices and prompt delivery. Our intuitive interfaces empower showrooms and retailers to source the jewellery that matches their customers' preferences and requirements with ease. We offer transparent pricing on our platform and enable timely and free delivery across India. Our catalog includes a wide variety of high-quality and exclusive jewellery (gold, platinum and silver) made available both from in-stock inventories and made-to-order designs.

Role Description

This is a full-time on-site role for a Jewellery TeleSales professional, located in Mumbai. The role involves contacting prospective and existing customers, understanding their requirements, presenting suitable jewellery options, and closing sales. Responsibilities also include maintaining customer records, handling inbound queries, and collaborating with other teams to ensure customer satisfaction.

Qualifications

• Customer Service and Training skills
• Jewelry Design and Fashion Jewelry skills
• Polishing skills
• Sales experience
• Excellent communication and negotiation skills
• Strong organizational skills and attention to detail
• Ability to work independently and within a team
• Bachelor's degree in Business, Marketing, or related field is a plus
• Prior experience in the jewellery industry is beneficial