Customer Service Executive

1 week ago

Gurgaon, Haryana, India Infiniserve IT Solutions Inc. Full time ₹ 3,24,000 - ₹ 3,60,000 per year

Job Description – International Customer Service (Voice Process) .

Job Description- International Customer Service (Voice Process).

Work Location: Gurgaon – Sector 21 .

Eligibility Criteria:- Education: UG / Graduate / Post Graduate (UG freshers not eligible).

Experience:

  • 0–3 years in International Customer Service Voice process.-
  • Excellent communication skills in English.-
  • Comfortable working in a 24x7 shift environment (majorly night shifts).

Roles & Responsibilities:-

  • Handle international customer queries and provide voice-based support.-
  • Deliver high-quality service with strong customer satisfaction.-
  • Ensure accurate resolution of queries within defined SLAs.-
  • Maintain professionalism and adhere to compliance standards.- Coordinate with internal teams for escalations and resolutions.
  • Salary & Benefits:- Freshers: 3.2 LPA ( 23,000 in-hand).- Experienced (up to 3 yrs): 3.43 LPA ( 27,000 in-hand).- Joining Bonus: 5,000.- Cab Facility: Both side
  • Incentives and growth opportunities in a global work environment

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Job Types: Full-time, Permanent

Pay: ₹26, ₹30,000.00 per month

Benefits:

  • Paid sick time
  • Paid time off
  • Provident Fund

Ability to commute/relocate:

  • Gurgaon, Haryana: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

  • How soon you can join If Selected?

Language:

  • English (Required)
  • Hindi (Preferred)

Work Location: In person

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