ServiceNow Developer
2 days ago
Project description
Serve as Lead ServiceNow application developer responsible for implementing/using Optum's, Dev & Ops and overall best practices as pertains to workflows, integration, configuration, customization, orchestration, access controls, etc.
- Responsibilities
- Successfully plan, execute, monitor, control, and close all technical tasks related to configuration and implementation of all aspects of the ServiceNow platform. Can break down the requirements, develop and demo the dashboards and reports to end user/clients Work with clients/ end users to understand their tasks and work on them within the SLA. Update and maintain a comprehensive testing protocol for ServiceNow instance upgrades to certify all applications for use after the upgrade. Obtain and analyze/interpret business requirements to purpose sustainable solutions in ServiceNow. Create and maintain system design and operations documentation. Strength in building and maintaining the client relationship. Strong ability to prioritize a multitude of client requests and requirements. Well-organized self-starter and strong ability to work remotely in a self-directed capacity across multiple engagements.
- Skills
Must have
- Develop/administer/customize various modules within ServiceNow. Experienced in working on standalone and multidomain instances. Significant experience in ITBM Configuration and Administration Development, Customization, Migration, Upgrade, and version standardization of ServiceNow Experience developing and customizing core Working knowledge of CMDB/ CSDM modules along with Asset Management. Facilitate Change Advisory Board meetings. Support end-user assistance requests. Process Incident and routine work request (RITM) tickets assigned to department.
Location - pune,mumbai,chennai,Bengaluru
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