Solution Engineer

3 days ago

Chennai, Tamil Nadu, India SURVEYSPARROW PRIVATE LIMITED Full time ₹ 5,00,000 - ₹ 15,00,000 per year

Location - Chennai (Work from office)

Shift Timings - US (6PM - 3AM)

Job Description

We are seeking a self-motivated PreSales consultant with an obsession to deliver WOWs to join our rapidly growing faced paced environment. As a presales consultant, you will play a fundamental role in achieving our ambitious customer acquisition and revenue growth objectives.You will be our subject-matter expert helping customers understand and evaluate the SurveySparrow platform.The PreSales Specialist will be responsible for supporting prospects by delivering compelling solutions and articulating the benefits/value proposition of SurveySparrow. We are looking to hire a consultant who will act as a technical advisor and develop strong relationships with customers, account managers, and cross-functional teams proactively.

Responsibilities:

  • Collaborate with sales teams to qualify and understand prospect's use-case using a consultative approach and ensure successful closure of the sales process with your flair and panache
  • Highlight SurveySparrow's value by preparing and delivering product capacities through presentations, product demonstrations, POCs, and responding to RFP documents.
  • Work independently with prospects/customer's technical teams on implementing a complete solution, based on a series of business and technical reviews.
  • Coordinate and create technical solution documents for existing and new product features.
  • Liaising with Product Managers and cross-functional teams to provide customer feedback, feature requests to develop future strategies to refine and enhance the product.
  • Transfer technical and product knowledge to new hires and peers.
  • Stay up-to-date on relevant market trends and competitor landscapes.

Requirement:

  • 1- 3 years as a PreSales consultant or equivalent experience in a customer facing role with a SaaS company.
  • Be a storyteller, who's comfortable presenting a company and product to anyone in any setting.
  • A self-learner who can pick up skills with minimum support and have a curiosity about learning new concepts.
  • High proficiency in English with excellent written and oral skills is a must.
  • Flexibility in working in different shifts/regions including the night shift is mandatory.

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