Business Analyst
4 days ago
JD Salesforce Business Analyst
- Evaluate business processes, anticipate requirements, uncover areas for improvement, and develop and implement solutions.
- Lead ongoing reviews of business processes and develop optimization strategies.
- Conduct meetings and presentations to share ideas and findings.
- soliciting, gathering, and analyzing user input and requirements. Creating wireframe documents with information architecture, documenting user stories and creating to-be process flow diagrams. Manage User Stories, Success Criteria.
- Involved in Requirement Gathering, Design, Development Auditing, QA, SIT, UAT, User Training and Post Deployment activities
- Effectively communicate your insights and plans to cross-functional team members and management.
- Gather critical information from meetings with various stakeholders and producing useful reports.
- Work closely with clients, technicians, and managerial staff.
- Ensure solutions meet business needs and requirements.
- Mapping Salesforce objects/fields with external systems
- Basic Javascript coding for mapping/validation
- Facilitate testing of new Salesforce functionality roll-outs
- Serve as a liaison between stakeholders and users.
Must Haves:
- A bachelors degree in business or related field or an MBA.
- A minimum of 7+ years of experience in business analysis
- Strong presentation, communication (written and verbal) skills, and interpersonal skills
- Authoring requirements, definition, and related documentation
- Experience using Salesforce CRM to develop client or business solutions
- Hands on experience configuring Salesforce including workflows, validation rules, and security controls.
- Hands-on with tools over Jira/Confluence for Requirement Management and Tracking
- Proven ability leveraging analytical and problem-solving skills in a fast paced environment
- Detail-oriented individual with the ability to quickly ramp up on new clients, their business needs, and technologies
- Ability to juggle and prioritize multiple tasks within a collaborative team environment
- Drive and desire to learn and grow both technical and functional skill sets
- Proficient in Microsoft Word, Excel, PowerPoint, Project, and Visio
- Exceptional analytical and conceptual thinking skills.
- Excellent planning, organizational, and time management skills.
- Experience leveraging and configuring AppExchange products to develop a solution
- Experience collaborating with business stakeholders
- Experience on a Salesforce implementation through the full Software Development Lifecycle (SDLC)
- Good Javascript knowledge
- Understanding of Salesforce data model and security model
- Salesforce Admin Certification and one Consulting Cloud Certification (Sales, Service or Community)
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