Bangalore
2 weeks ago
Company Description
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Role Description
This is a full-time on-site role located in Bengaluru. As a team member in the hotel industry, you will be responsible for ensuring exceptional customer service, managing guest check-ins and check-outs, handling reservations, and addressing guest inquiries. Additional responsibilities include maintaining records, coordinating with housekeeping and maintenance staff, and ensuring a high standard of cleanliness and safety. You will also support marketing efforts, manage social media presence, and assist in event planning and execution.
Qualifications
- Excellent communication, interpersonal, and customer service skills
- Experience in guest relations and hospitality management
- Ability to handle reservations, billing, and administrative functions effectively
- Proficiency in using hotel management software and office applications
- Strong organizational skills and attention to detail
- Ability to work flexible hours, including weekends and holidays
- Previous experience in the hotel industry is a plus
- Degree or diploma in Hospitality Management or related field
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