QA Lead

Workfall is a new age premium-talent tech platform. We are looking to hire a Quality Engineering Lead who can help us with the design, development, and implementation of our digital products and services.The Quality Engineering Lead is accountable for test strategy, resource planning, and the delivery of quality assurance across projects and client engagements. As both a hands-on practitioner and team leader, the QE Lead shapes quality engineering standards, manages and mentors testers, and works with clients and internal teams to ensure QA activities are embedded across the software development lifecycle. This role bridges technical leadership with people management and contributes to building the Company's QE capability.

Location: Chandigarh, India

Engagement: Permanent – Full time

Responsibilities and Requirements:

Test Strategy and Oversight:

• Define and own the test strategy across multiple client engagements and technology stacks, including Microsoft Dynamics 365 (D-365) solutions, aligning with delivery architecture and business goals.

• Set quality standards, templates, and best practices across test planning, execution, and reporting.

• Collaborate with solution architects and delivery managers to assess risk and ensure test strategies support delivery timelines, D-365 functional integrity, and overall business requirements.

Team Leadership and Resource Management:

• Manage the QE team including task allocation, performance coaching, mentoring, and supporting career development.

• Lead resource forecasting and allocation across projects based on scope, risk, and capacity.

• Build a high-performance culture that promotes quality accountability, shared learning, and proactive delivery support.

Test Automation and Delivery Enablement:

• Drive the design and implementation of test automation frameworks, tools, and integration with CI/CD workflows.

• Review and approve automation designs and strategies proposed by team members, including those related to Dynamics 365 modules (e.g., Finance, Supply Chain, CRM).

• Ensure non-functional testing (e.g., performance, resilience) is factored into delivery roadmaps and D-365 implementations.

Client and Stakeholder Engagement:

• Represent the QE practice in client-facing activities, including test strategy presentations, delivery meetings, and status reviews.

• Translate complex testing challenges into clear, value-based solutions for technical and business stakeholders.

• Contribute to scoping, estimation, and delivery planning activities, with specific attention to D-365 project testing requirements and integrations.

Practice Development and Governance:

• Champion continuous improvement initiatives, including tooling upgrades, QA dashboards, and reusable test assets.

• Support recruitment, onboarding, and knowledge sharing within the QA function.

• Contribute to internal QA capability building, including training content, templates, and best practice playbooks.

Qualifications and Experience:

Technical Skills:

• Deep knowledge of QA strategy, test lifecycle management, and Agile/DevOps integration.

• Hands-on experience with Dynamics 365 testing (Finance & Operations, Sales, Customer Service, or other modules).

• Experience architecting automation solutions and selecting appropriate test tools, including those supporting D-365 testing.

• Solid understanding of cloud-native testing, containerisation, mocking, and test environment management.

Experience:

• 6+ years in QA roles, including 2+ years in a leadership or test manager capacity.

• Proven experience in leading QA efforts for Dynamics 365 implementations or integrations.

• Strong ability to manage test teams, deliver quality outcomes, and engage with clients at multiple levels.

Soft Skills:

• Strong leadership presence, with the ability to inspire and guide high-performing teams.
• Excellent written and verbal communication tailored to clients, peers, and technical audiences.
• Strategic thinker with a pragmatic, delivery-focused approach to quality assurance.

Job Type: Full-time

Pay: ₹1,000, ₹1,500,000.00 per year

Work Location: In person