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It Executive

2 weeks ago

Mumbai, Maharashtra, India Burgundy Hospitality Full time ₹ 1,80,000 - ₹ 2,40,000 per year

Position: IT Executive

Responsibilities:

  • Configuring retail systems with the POS software and other hardware and software infrastructure
  • Ensuring that retail systems are producing accurate information that is being reflected in relevant analytic reports
  • Receiving, logging and managing calls from internal staff and vendors via telephone and email
  • Installing and configuring computer hardware, software, networks, printers and scanners
  • Monitoring and maintaining CCTVs, computer systems and networks
  • Responding in a timely manner to service issues and requests
  • Providing 24x7 availability of critical solutions across the company
  • Setting up accounts for new users
  • Repairing and replacing equipment as necessary
  • Maintaining backup of all systems across the company
  • Maintaining records of software licenses
  • MS SQL Server: Ensuring regular maintenance activities, database design, query optimization, data extraction.

Candidate Qualifications & Skill Requirements:

  • Knowledge of any of the following O365, Tally, SQL queries, integration of POS and Shopify, Olabi, GoFrugal, Odoo, ETP is mandatory.
  • Bachelor's degree with 2-4 years of experience.
  • Expertise in SQL Queries and maintaining database
  • Understanding of Microsoft Office configuration
  • Expertise in technical support (over the phone or face to face)
  • Good knowledge required in computer hardware, setting up network
  • Knowledge of POS systems is an advantage

Job Location: Head Office – Lower Parel, Mumbai

Reporting Manager: IT Manager

About us:

Burgundy Brand Collective is one of India's fastest-growing specialty retail companies with stores in 9 cities. The company partners with best-in-class international luxury brands to offer Indians a window to the finest food and lifestyle themes from across the world.  Our brand portfolio includes Royce' Chocolate- a premium Japanese confectionery brand, Onitsuka Tiger - a leading Japanese fashion and lifestyle brand, Provenance Gifts – a marketplace for curated gourmet gifts, Ligne Roset – a luxury French contemporary furniture brand and Jacadi Paris - a luxury French children's wear brand. The plan is to aggressively (yet astutely) scale out a portfolio of international brands pan-India.