floor incharge
4 days ago
Key Responsibilities:1. Workshop Operations Management
- Oversee day-to-day activities on the workshop floor.
- Allocate repair orders to technicians based on skill level and workload.
- Ensure that vehicles are serviced/repaired as per job card instructions.
- Monitor job progress and ensure timely completion.
- Maintain cleanliness, orderliness, and safety standards in the workshop.
2. Quality Control
- Conduct final inspection and ensure all jobs are done as per manufacturer's standards.
- Verify that all complaints are addressed before vehicle delivery.
- Reduce rework and maintain high-quality service output.
3. Team Supervision & Coordination
- Supervise technicians, helpers, and service staff on the floor.
- Conduct daily briefing and assign duties.
- Ensure technicians follow standard operating procedures (SOPs).
- Motivate and train the team for skill enhancement and productivity improvement.
4. Workflow & Job Card Management
- Ensure job cards are properly filled and updated.
- Track vehicle movement from check-in to delivery.
- Coordinate with the Service Advisor for job status updates.
- Ensure spare parts are available for ongoing jobs by coordinating with the Parts Department.
5. Customer Satisfaction Support
- Work closely with service advisors to meet promised delivery times.
- Address technical issues that may cause delays.
- Support quick resolution of customer complaints related to workshop activities.
6. Safety & Compliance
- Ensure all workshop staff follow safety rules and use protective equipment.
- Monitor adherence to environmental and OEM (Original Equipment Manufacturer) guidelines.
- Report any accidents or incidents on the floor immediately.
7. Reporting & Documentation
- Prepare daily reports on job status, pending jobs, and productivity.
- Record technician efficiency and output.
- Assist the Service Manager in performance analysis and improvement plans.
Skills & Attributes:
- Strong technical knowledge of vehicles and diagnostic tools.
- Good leadership and communication skills.
- Ability to handle pressure and manage multiple jobs.
- Time management and problem-solving ability.
- Customer-oriented and quality-focused mindset.
Job Types: Full-time, Permanent
Pay: ₹16, ₹30,000.00 per month
Benefits:
- Health insurance
- Provident Fund
Work Location: In person
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