IVR Business Analyst

Looking for resource who is having background on IVR and playing role as Business Analyst.• Technical support and troubleshooting: The analyst diagnoses and resolves system issues, manages workflow, documents work requests, and implements solutions to enhance system functionality. • Communication and collaboration: Effective verbal and written...

Primary skills: Technology->Functional Testing->IVR Developer with Java, Technology->Infrastructure-Contact Center->IVR ConceptsA day in the life of an InfoscionAs part of the Infosys consulting team, your primary role would be to actively aid the consulting team in different phases of the project including problem definition, effort estimation, diagnosis,...

Job Title:Business Analyst - CCaaS & SprinklrExperience:2-5 YearsLocation:PuneEmployment Type:Full TimeJob Summary:We are seeking a skilled Business Analyst with strong expertise in Contact Center as a Service (CCaaS) platforms and Sprinklr to bridge business needs with technical solutions. The role involves gathering requirements, analyzing customer...

Business AnalystExperience:5–8 YearsLocation:Pune (Preferred) |Urgency:ImmediateShift:General OR 2-11 PMLooking for Business Analysts with 5–8 years of experience in defining product requirements, managing AI/LLM-driven workflows, and collaborating with engineering teams.Should be able to translate business needs into clear technical...

Position: Business AnalystExperience: 6+ years of Business Analyst experienceLocation: PuneRole:We are looking for an experienced Business Analyst who can bridge business needs with technology solutions. This role requires strong requirement engineering skills for IT product development, excellent analytical capabilities, and the ability to translate complex...

We're Hiring | Business Analyst (Remote)We are looking for an experiencedbusiness analystto join ourIT service-based company. If you enjoy working closely with clients, stakeholders, and technical teams to deliver successful projects, this role is for youLocation:RemoteExperience:2 to 3 Years and AboveEmployment Type:Full-timeRole OverviewThe Business...

Company Description empowers global enterprises to scale effectively in a digital-first world by offering innovative solutions that enhance agility, efficiency, and impact. With over 22 years of expertise and 2200+ tech professionals, the company has successfully delivered 1000+ projects across industries such as Healthcare, Automotive, Finance, Retail, and...

We're looking for a Business Analyst to join our dynamic creative agency team You'll work closely with creatives, account managers, and production teams to drive business growth and improve operational efficiency.

Job Title: Business Analyst Salesforce CRM Location: Bangalore, PuneExperinece: 6-10 YearsJob Summary We are looking for a detail-oriented Business Analyst (Salesforce CRM) to bridge the gap between business stakeholders and technical teams. The role involves gathering business requirements, translating them into Salesforce solutions, and ensuring...

Job SummaryWe are looking for an experienced Business Analyst to support cross-functional business and technology initiatives. The ideal candidate will have strong experience in ServiceNow, Asset Registry systems, and the P&C Insurance domain, with the ability to translate business needs into detailed, actionable requirements. The role requires close...