Project Manager II

Company Overview
Milestone Technologies is a global IT managed services firm that partners with organizations to scale their technology, infrastructure and services to drive specific business outcomes such as digital transformation, innovation, and operational agility. Milestone is focused on building an employee-first, performance-based culture and for over 25 years, we have a demonstrated history of supporting category-defining enterprise clients that are growing ahead of the market. The company specializes in providing solutions across Application Services and Consulting, Digital Product Engineering, Digital Workplace Services, Private Cloud Services, AI/Automation, and ServiceNow. Milestone culture is built to provide a collaborative, inclusive environment that supports employees and empowers them to reach their full potential.

Our seasoned professionals deliver services based on Milestone's best practices and service delivery framework. By leveraging our vast knowledge base to execute initiatives, we deliver both short-term and long-term value to our clients and apply continuous service improvement to deliver transformational benefits to IT. With Intelligent Automation, Milestone helps businesses further accelerate their IT transformation. The result is a sharper focus on business objectives and a dramatic improvement in employee productivity. Through our key technology partnerships and our people-first approach, Milestone continues to deliver industry-leading innovation to our clients. With more than 3,000 employees serving over 200 companies worldwide, we are following our mission of revolutionizing the way IT is deployed.

Description
*Job Overview
Milestone is seeking an experienced and detail-oriented
Project Manager II*
to support cross-functional project execution within our development and operations pipeline. This individual will coordinate timelines, budgets, resources, and deliverables across a variety of functional teams to ensure projects are delivered on time and in alignment with regulatory and business objectives.

• Project Planning & Execution: Develop and maintain detailed project plans, Gantt charts, and timelines across R&D, clinical development, regulatory, and manufacturing activities.
• Cross-functional Collaboration: Coordinate with stakeholders from a variety of teams to support milestone delivery and operational readiness.
• Meeting Facilitation: Lead team meetings, prepare agendas, track action items, and ensure follow-up on decisions and deliverables.
• Monitoring & Reporting: Track project performance, timelines, risks, and issues. Provide regular updates, reports, and dashboards to functional leaders and project sponsors.
• Budget and Resource Management: Assist with tracking project budgets, forecasts, and resource allocations, escalating variances or concerns to leadership.
• Compliance & Documentation: Ensure project activities adhere to internal SOPs, GxP requirements, and documentation standards, particularly in clinical and regulatory settings.

Qualifications

• Bachelor's degree in life sciences, business, engineering, or a related field (Master's degree preferred).
• Proficiency in project management tools such as MS Project, Smartsheet, or similar platforms.
• 8+ years of IT project management experience, with demonstrated success managing complex, multi-phase initiatives.
• Strong hands-on experience with JIRA for Agile project management and ServiceNow for ITSM-related workflows.
• Proven ability to lead cross-functional teams in large, global organizations with multi-time-zone collaboration.
• Pharmaceutical industry experience preferred, especially projects involving regulatory compliance, clinical systems, or GxP environments.
• Experience managing software development, system integrations, or infrastructure deployments.

Preferred Experience

• Pharma, medical devices, healthcare, or related experience
• Familiarity with GxP and global regulatory compliance standards.
• Exposure to Agile, Lean, or Six Sigma methodologies.
• PMP certification or equivalent is a plus.
• MS Office 365 (Excel, Powerpoint, Sharepoint, Teams, Word)
• OneNote
• Smartsheets
• MS Project
• Jira
• Confluence
• Sharepoint
• Webex

Compensation
Estimated Pay Range:

Exact compensation and offers of employment are dependent on circumstances of each case and will be determined based on job-related knowledge, skills, experience, licenses or certifications, and location.

*Our Commitment to Diversity & Inclusion*
At Milestone we strive to create a workplace that reflects the communities we serve and work with, where we all feel empowered to bring our full, authentic selves to work. We know creating a diverse and inclusive culture that champions equity and belonging is not only the right thing to do for our employees but is also critical to our continued success.

Milestone Technologies provides equal employment opportunity for all applicants and employees. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, gender, gender identity, marital status, age, disability, veteran status, sexual orientation, national origin, or any other category protected by applicable federal and state law, or local ordinance. Milestone also makes reasonable accommodations for disabled applicants and employees.

We welcome the unique background, culture, experiences, knowledge, innovation, self-expression and perspectives you can bring to our global community. Our recruitment team is looking forward to meeting you.