Telecaller Agent

2 weeks ago

Delhi Greater Noida NCR Noida, India Realty World Infratech Full time ₹ 6,00,000 - ₹ 12,00,000 per year

Key Responsibilities:

  • Make outbound calls to potential customers to promote products or services.
  • Handle inbound calls, addressing customer inquiries, and resolving issues.
  • Build rapport with customers to understand their needs and suggest appropriate solutions.
  • Maintain accurate records of customer interactions in the CRM system.
  • Meet or exceed daily, weekly, and monthly targets for sales, lead generation, or customer interactions.
  • Collaborate with the sales and marketing teams to align strategies and improve campaign effectiveness

Qualifications:

  • High school diploma or equivalent.
  • Proven experience in a telesales or Sales Executive role.
  • Excellent verbal communication and interpersonal skills.
  • Ability to handle rejection and stress in soliciting customers.
  • Proficiency in using teleselling software and CRM tools.
  • Fluency in English and/or regional languages.
  • Basic computer knowledge and data entry skills.

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