Non Voice Process Executive

20 hours ago

Hyderabad, Telangana, India Zenloitte Full time ₹ 2,40,000 - ₹ 4,80,000 per year

Roles and Responsibilities

  • Handle backend processes, including email support, chat process, and non-voice processing.
  • Provide excellent communication skills through email writing and handling.
  • Execute semi-voice processes with blended operations for efficient workflow management.
  • Possess strong email etiquette and communication abilities to deliver exceptional customer service.
  • Work on backend operations and email management tasks with proficiency.

Desired Candidate Profile

  • 0-1 year of experience in BPO industry or related field (non-voice process).
  • Strong understanding of email communication, email etiquette, and email management principles.
  • Proficiency in executing backend processes, including email support and chat process execution.
  • Excellent written communication skills for effective email writing and handling.

Perks & Benefits

  • Performance-based incentives (We Provide 10,000 per month as an incentive)
  • EPF & ESI benefits
  • Career growth opportunities
  • We provide 4 Lacs insurance.

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