Senior Associate – SQL Server Database

At Amgen, if you feel like you're part of something bigger, it's because you are. Our shared mission—to serve patients living with serious illnesses—drives all that we do.

Since 1980, we've helped pioneer the world of biotech in our fight against the world's toughest diseases. With our focus on four therapeutic areas –Oncology, Inflammation, General Medicine, and Rare Disease– we reach millions of patients each year. As a member of the Amgen team, you'll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives.

Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, you'll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career.

Senior Associate – SQL Server Database

This is a technical role responsible for managing complex server environments, including SQL and MySQL databases. The role includes planning, implementation, performance tuning, and maintenance of enterprise relational database platforms with a focus on reliability, security, and automation.

The ideal candidate will have a consistent track record in database infrastructure operations and have a passion for fostering innovation and excellence in the biotechnology industry. Additionally, collaboration with multi-functional and global teams is required to ensure seamless integration and operational excellence. The ideal candidate will have a solid background in database service delivery and operations, coupled with leadership and transformation experience. This role demands the ability to drive and deliver against key organizational pivotal initiatives, foster a collaborative environment, and deliver high-quality results in a matrixed organizational structure. Please note, this is an on-site role based in Hyderabad.

• Provide database administration support for development, test and production environments including installation, upgrades, performance optimization, decommissions as well as managing requests and incidents for SQL Server databases
• Administer security access controls following all standard operating procedures
• Recover databases in case of disaster recovery support
• Follow, review and recommend updates of support documentation as needed
• Recommend automation opportunities for operational work and process improvements.
• Collaborating with technical leads on database design decisions to ensure applications have high levels of performance, security, scalability, maintainability and reliability
• Investigate and resolve technical database issues. Participate in rotational 24x7 On-Call Support and assist root cause analysis when applicable
• Perform necessary security patch implementations to ensure ongoing database security

We are all different, yet we all use our unique contributions to serve patients.

Basic Qualifications:

• Master's degree and 1 to 3 years of Information Systems and Database Administration experience OR
• Bachelor's degree and 3 to 5 years of Information Systems and Database Administration experience OR
• Diploma with 7 to 9 years of Information Systems and Database Administration experience
• Experience administering SQL Server Database and related services & monitoring systems
• Demonstrable experience automating database provisioning, patching and administration
• Experience with various DB toolsets to review performance, monitoring and solving issues
• Understanding of ITIL frameworks and standard processes
• Understanding of operating system tools for performance and solving issues
• Excellent data-driven problem solving and analytical skills
• Demonstrable experience as part of a high-performance team

Preferred Qualifications:

• Experience supporting SQL Server Always on Availability Groups
• Experience working on regulated systems (preferably in the pharmaceutical sector)
• Good communication skills
• Change management knowledge
• Experience leveraging Ansible for automation
• Experience supporting PostgreSQL databases

• Diligent and organized
• Effective communicator
• Ability to follow procedures accurately
• Willingness to learn and grow

This position is required to be onsite and participate in 24/5 and weekend on call in rotation fashion and may require you to work a later shift. Candidates must be willing and able to work off hours, as required based on business requirements.

As an organization dedicated to improving the quality of life for people around the world, Amgen fosters an inclusive environment of diverse, ethical, committed and highly accomplished people who respect each other and live the Amgen values to continue advancing science to serve patients. Together, we compete in the fight against serious disease.

As we work to develop treatments that take care of others, we also work to care for your professional and personal growth and well-being. From our competitive benefits to our collaborative culture, we'll support your journey every step of the way.

In addition to the base salary, Amgen offers competitive and comprehensive Total Rewards Plans that are aligned with local industry standards.

As an organization dedicated to improving the quality of life for people around the world, Amgen fosters an inclusive environment of diverse, ethical, committed and highly accomplished people who respect each other and live the Amgen values to continue advancing science to serve patients. Together, we compete in the fight against serious disease.

Amgen is an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other basis protected by applicable law.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.