Sales Coordinator

2 days ago

Mohali, Punjab, India Biorev Studios | 3D Rendering Studio Full time ₹ 9,00,000 - ₹ 12,00,000 per year

Job description:

The Sales Coordinator will act as the
operational backbone of the business development team
, ensuring smooth execution of sales processes, accurate CRM management, and effective reporting. This role will focus on
coordinating sales activities, managing dashboards, supporting client demos/marketing-driven calls, and driving accountability across the team
.

Department:
Business Development

Location:
Mohali, India – Work from Office

Employment Type:
Full-time

Working Days:
Monday to Friday (Saturday & Sunday Off)

Working Days:
6:30pm to 3:30am IST (Subject to change as per Daylight Saving)

Reporting To:
Business Development Manager

Key Responsibilities

1.
Sales Process Coordination

  • Support the Outbound & Cold calling team in managing day-to-day sales operations.
  • Ensure leads are assigned, tracked, and followed up on within defined timelines.
  • Coordinate with Marketing on campaign-driven leads and ensure seamless handover to sales.

2.
CRM & Dashboard Management

  • Own CRM data hygiene, ensuring all leads, appointments, and pipeline stages are accurately updated.
  • Prepare daily, weekly, and monthly dashboards on team performance, revenue pipeline, and lead conversions.
  • Provide insights to management on trends, gaps, and areas of improvement.

3.
Team Driving & Reporting

  • Track daily/weekly performance of ISRs/CSRs against activity and appointment targets.
  • Follow up with team members to ensure no opportunities are missed.
  • Prepare management-ready reports with clear summaries and action items.

4.
Client Interaction Support

  • Handle
    marketing-driven inbound calls
    and coordinate initial communication with prospects.
  • Support senior sales team with
    demo presentations and follow-up materials
    .
  • Assist in proposal preparation, documentation, and client correspondence.

5.
Operational Excellence

  • Standardize processes for lead assignment, follow-up cadence, and reporting.
  • Maintain a central knowledge base of templates, decks, and sales assets.
  • Highlight risks and bottlenecks in the sales cycle for timely resolution.

Skills & Qualifications

  • Bachelor's degree in Business, Sales, or Marketing (MBA preferred but not mandatory).
  • 2–4 years of experience in Sales Coordination, Sales Operations, or Business Development support.
  • Proficiency in CRM systems (HubSpot, Salesforce, or Zoho).
  • Strong MS Excel / Google Sheets skills; exposure to dashboards/analytics tools is a plus.
  • Excellent communication, organizational, and coordination skills.
  • Ability to work in a
    fast-paced, target-driven environment
    with attention to detail.

Performance KPIs

  • CRM data accuracy and timeliness of updates (100% hygiene target).
  • Quality and punctuality of reports/dashboards shared with management.
  • Improvement in ISR/CSR follow-up compliance.
  • Number of marketing-driven calls/demos successfully supported.
  • Overall efficiency of sales process coordination.

Candidate Persona

  • A detail-oriented professional who enjoys
    managing processes, data, and reporting
    .
  • Strong multitasker with ability to coordinate across teams.
  • Proactive and dependable, ensuring the sales team stays organized and on track.
  • Confident enough to interact with clients when required, but primarily focused on enabling the sales function.

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