Relationship Manager
16 hours ago
Relationship Manager - Retail
HomeKey Result Areas
Position : Relationship Officer - MFI
S.NO. DESIRED RESULT WEIGHTAGE KEY PERFORMANCE INDICATOR
Ensure achievement of collections target set for allocated centres % % of regular Collections
as per annexure
Ensure achievement of new members through AOC % % of Achievement
as per annexure
Achieving the set targets for Cross Sell products % % of Cross Sell Penetration Achievement
% RD & APY Collections
as per annexure
Member Retention % % of Achievement
as per annexure
Self Development 5% Annexure
Process Orientaition 5% Annexure
Annexure Performance Rating Repayment % to be achieved Excellent % repayment achieved by end of every month during the review period Very Good % repayment achieved by end of every month during the review period Good % repayment achieved by end of every month during the review period Adequate % repayment achieved by end of every month during the review period Far below the expectation) < 99.3 % repayment achieved by end of every month during the review period
Annexure Scoring method 5
Outstanding
Excellent
Very Good
Good
Adequate % of AOC Target >120% of AOC Target % of AOC Target % - 110%) of AOC Target % of AOC Target 120% of Cross Sell Target % of Cross Sell Target % - 110%) of Cross Sell Target % of Cross Sell Target 120% % % - 110% % = <
Annexure Scoring method 5
Outstanding
Excellent
Very Good
Good
Adequate Audit Score >95% % % % <
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