Process and Comm Training Analyst

1 week ago

Noida, Uttar Pradesh, India NTT DATA, Inc. Full time ₹ 1,04,000 - ₹ 1,30,878 per year

The Opportunity

For more than 30 years, our Business Process Outsourcing (BPO) team has implemented the processes and technologies for our clients that bring about real transformation for customers of all sizes. Our end-to-end administrative services help streamline operations, improve productivity and strengthen cash flow to help our customers stay competitive and improve member satisfaction.

In these roles, you will be responsible for:

  • Conducting/managing industry, process, compliance refreshers internal certification programs (as applicable).
  • Conducting Training Needs Analysis, creating course calendars and ensuring adherence to training calendars.
  • Developing/managing content (SOPs and training materials) as per NTT/client standards.
  • Evaluating impact to business by measuring training effectiveness (feedback on training, performance during training and on the job performance).
  • Reporting training progress and training dashboards to management.

Requirements for this role include:

  • Overall 5+ year(s) of experience in BPO/International Banking Domain/Training.
  • 3+ year(s) of experience in the International Banking industry that required an understanding of basic International Banking concepts
  • 2+ years(s) of experience in conducting new hire, refresher and compliance training for team members in International Banking Domain.

Work shifts for this position will be scheduled between Monday-Friday (IST):

  • Shift 1: 2 PM to 12 AM
  • Shift 2: 6 PM to 3 AM.

  • Senior Business Process Analyst

    2 weeks ago

    Noida, Uttar Pradesh, India beBeeProcess Full time ₹ 15,00,000 - ₹ 28,00,000

    Job Title:Senior Business Process AnalystJob Description:As a Senior Business Process Analyst, you will play a key role in streamlining HR operations, driving employee engagement, and ensuring administrative excellence. Your primary responsibilities will include managing end-to-end recruitment and onboarding processes, maintaining employee data, attendance...

  • Business Process Transaction Analyst

    1 week ago

    Noida, Uttar Pradesh, India beBeeBusinessProcess Full time ₹ 1,50,000 - ₹ 28,00,000

    **Business Process Transaction Analyst Role**We are seeking a detail-oriented and organized Business Process Transaction Analyst to join our team. As a Business Process Transaction Analyst, you will play a key role in ensuring the accuracy and efficiency of business processes.Key Responsibilities:Execute business process transactions with a focus on accuracy...

  • Senior Process Analyst

    2 weeks ago

    Noida, Uttar Pradesh, India beBeeBusiness Full time ₹ 11,73,000 - ₹ 16,29,000

    Production Business Analyst Job DescriptionAbout the RoleWe are seeking a skilled Production Business Analyst to join our team. In this role, you will be responsible for monitoring a ticketing system, analyzing incidents and requests, resolving or escalating them, and supporting workflows.The ideal candidate will have strong analytical skills, excellent...

  • Sr Analyst Iii Business Process Transactions

    2 weeks ago

    Noida, Uttar Pradesh, India DXC Technology Full time

    Essential Job Functions Execute business process transactions learn from experienced team members and focus on accuracy Collaborate with senior analysts managers and other staff Assist in process improvement initiatives and data analysis Contribute to identifying and resolving process bottlenecks Ensure compliance with established quality standards...

  • Business Process Analyst

    1 week ago

    Noida, Uttar Pradesh, India NexCen Global Inc Full time ₹ 1,04,000 - ₹ 1,30,878 per year

    Global Role :Analyst III Business Process TransactionsPrimary Location :NoidaShift Time :Evening/Night Shift (6 PM to 3 AM or 7 PM to 4 AM or 8 PM to 5 AM)Experience Range :Primarily freshers OR experience level of 0-12 monthsEducation :Graduate in any streamJob Profile/Key Responsibilities· Responsible for Policy administration and related services of Life...

  • Analyst I Business Process Transactions

    1 week ago

    Noida, Uttar Pradesh, India Dxc Technology Full time

    Job DescriptionRESPONSIBILITIES:Essential Job Functions:- Execute business process transactions, focusing on accuracy and adherence to procedures.- Collaborate with senior analysts and managers.- Participate in process improvement projects and data analysis.- Assist in identifying process bottlenecks and quality assurance.- Ensure compliance with established...

  • Business Process Analyst

    1 week ago

    Noida, Uttar Pradesh, India Nexcen IT Services Pvt Ltd Full time ₹ 20,000 - ₹ 2,50,000 per year

    Global Role : Analyst III Business Process TransactionsPrimary Location : NoidaShift Time : Evening/Night Shift (6 PM to 3 AM or 7 PM to 4 AM or 8 PM to 5 AM)Experience Range : Primarily freshers OR experience level of 0-12 monthsEducation : Graduate in any streamJob Profile/Key Responsibilities· Responsible for Policy administration and related services of...

  • Analyst I Business Process Transactions

    1 week ago

    Noida, Uttar Pradesh, India DXC Technology Full time

    Essential Job Functions Execute business process transactions focusing on accuracy and adherence to procedures Collaborate with senior analysts and managers Participate in process improvement projects and data analysis Assist in identifying process bottlenecks and quality assurance Ensure compliance with established standards and procedures Support...

  • Business Analyst

    3 days ago

    Noida, Uttar Pradesh, India GeoTechnoSoft Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Location:Patna/Noida/MumbaiWe are seeking a skilled and analytical Business Analyst to join our team. As a Business Analyst, you will be responsible for analyzing business processes, identifying areas for improvement, and recommending solutions to enhance efficiency and productivity. Your primary duties will include:Requirement Gathering: Collaborate with...

  • Senior Business Process Specialist

    1 week ago

    Noida, Uttar Pradesh, India beBeeDelivery Full time ₹ 4,00,000 - ₹ 8,00,000

    Job DescriptionWe are seeking a skilled professional to fill the role of Senior Delivery Analyst.As a Senior Delivery Analyst, you will be responsible for ensuring smooth project delivery and maintaining high quality standards.This is a key position within our organization, requiring strong analytical skills and expertise in software engineering.Required...